Customer Care Officer - New Delhi, India - Bizprintshop pvt ltd

Description

Need female customer care office for inbound/outbound calling and bulk mailing.

The candidate should have:

Good communication skills.

Good email writing skills.

The candidate will have to co-ordinate with operations team and the clients.

RESPONSIBILITIES:

List the primary duties of the customer care agent in this section.

Sample list of responsibilities for a customer service associate:

• Handle customer inquiries via email and chat, giving prompt answers to customer questions.
• Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries.
• Adhere to Service Level Agreement (SLA) deadlines in resolving customer complaints quickly and effectively.