Engineer - Global Network Operations - Pune, India - Tata Communications

Description

Key Responsibilities

*Configuring and commissioning/ decommissioning/change/ migration of network elements (router, switches) in network and updating in backend systems/portal.
*Configuring and commissioning/ decommissioning/ change / migration of backbone links, cross connect and NNIs in network and updating in backend system/portal.

• Configuring and commissioning/ decommissioning/ change/ migration of internal MPLS VPN/ ILL services (DCN, Voice, Mobility, IDC, ISIT etc.) and updating in backend systems/portal.

*Co-ordination with project manager and cross -functional teams for completion of project as per timelines.
*Supporting for scheduled Activities on network element.
*Reporting network status to key stake holders.
*Routine daily reports updating on portal.
*Working on orders from various work flow systems (BPM/Optimos/Cramer) and maintaining KPI, SLA and TAT.
*On time escalations need to be followed, after following proper escalation hierarchy/matrix, for current ongoing network issues.
*Should have hands on experience in basic Internet, MS Office: MS Excel, Word, Access, Ppt.

(In Excel knowledge of :

like If, Pivot, Sum, Removing Duplicates etc. )
*Knowledge in basics of Transmission, Multiplexers, Demultiplexers, Optical fiber, Patch Cords, BB fiber network, RF, BTS, BSC, MSC, HUB, POP location, Access Part, Dark fiber, Fiber pairs, OTDR preferred.
*Should be able to handle phone calls coming from field operations team, should be able to call to field operations team (National/International)
*Should be able to have good co-ordination with Cross functional teams, within organisation (Internally and Externally).
*Should have basic Networking knowledge (Router, Switches, Routing protocols, STP, BGP, OSPF, LAG, Switch links, Aggregator Etc.

Technical Competencies

Knowledge / Skills