Lead Staff Engineer - Noida - R1 RCM Global Private Limited

    R1 RCM Global Private Limited
    R1 RCM Global Private Limited Noida

    22 hours ago

    Full time Healthcare
    Description

    Key Responsibilities

    • Platform Management: Configure and maintain settings, access controls, and integrations for GitHub, PagerDuty, and Azure DevOps to ensure smooth operations.
    • Pipeline and Scheduling: Support administration of self-hosted runners/agents, build pipelines, and on-call schedules to maintain operational efficiency.
    • On-Call Participation: Participate in on-call duties, providing support for up to two weeks per month to ensure platform reliability and issue resolution.
    • Automation and Reporting: Assist in developing basic automation and reporting solutions to improve resource utilization and provide actionable insights.
    • User Support: Provide technical assistance, maintain clear documentation, and deliver training to platform users to ensure effective adoption.
    • Issue Resolution: Diagnose and resolve platform-related issues, collaborating with cross-functional teams to implement effective solutions.
    • Agile Practices: Utilize SCRUM or Kanban methodologies to manage tasks and support project delivery.

    Scrum Board Management

    • Maintain and update Scrum/Kanban boards in Azure DevOps to reflect accurate sprint progress and task status.
    • Support sprint planning, daily stand-ups, and retrospectives to ensure alignment and continuous improvement.

    DevOps Metrics & Reporting

    • Work with DevOps engineers to collect and analyze performance and operational metrics from Azure DevOps.
    • Assist in generating reports and dashboards to support decision-making and process optimization.

    Tool Licensing & Administration

    • Support management of licenses for DevOps tools (e.g., CI/CD, monitoring, and collaboration platforms), ensuring compliance and timely renewals.
    • Coordinate with procurement and vendor management teams to streamline licensing processes.
    • Assist in developing onboarding roadmaps for newly acquired DevOps tools, including licensing coordination and team enablement.

    Project Coordination & Tracking

    • Support internal DevOps projects by tracking milestones, risks, and deliverables to ensure timely execution.
    • Act as a liaison between development and DevOps teams to align priorities and deliverables.

    Initiative Support

    • Partner with DevOps managers to drive strategic initiatives and process improvements.
    • Assist in preparing presentations, demos, and documentation for internal stakeholders.
    • Demo & Communication Support
    • Support the creation and delivery of demos for new tools, processes, or project outcomes.
    • Ensure clear and timely communication of project status and updates to relevant stakeholders.

    Required Skills and Experience

    • Familiarity with GitHub Enterprise, Azure DevOps, PagerDuty, or similar platforms (training provided for deeper expertise).
    • Basic understanding of CI/CD tools and processes.
    • Exposure to scripting (e.g., PowerShell) is a plus but not required.
    • Familiarity with self-hosted runners/agents and Single Sign-On (SSO) integrations is preferred.
    • Basic understanding of DevOps methodologies and the Software Development Lifecycle (SDLC).
    • Knowledge of container technologies (e.g., Docker, Kubernetes) or CI/CD security best practices is a plus.
    • 2+ years of experience in a coordination or support role within IT or DevOps environments.
    • Familiarity with Azure DevOps, Jira, or similar project management tools.
    • Experience with Agile methodologies (SCRUM, Kanban) is preferred.
    • Strong organizational and communication skills, with a focus on cross-team collaboration.

    Personal Attributes

    • Strong communication and collaboration skills to build effective cross-domain relationships.
    • Familiarity with reporting tools such as Power BI or Excel for metric visualization is a plus.
    • Basic knowledge of the Software Development Lifecycle (SDLC) and Agile methodologies.
    • Ability to work independently, manage multiple priorities, and deliver high-quality results.
    • Detail-oriented with a focus on operational efficiency and continuous improvement.
    • Proactive, self-motivated, and eager to learn and grow within the role.

    Education

    • Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
    • Masters degree in a recognized discipline is a plus.

    Certifications

    • Relevant certifications (e.g., Azure DevOps Engineer, GitHub Administration, or Agile/SCRUM certifications) are desirable but not required.

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