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  • Process Expert - Gurugram - Xceedance

    Xceedance
    Xceedance Gurugram

    2 weeks ago

    Full time
    Description

    Our Purpose

    Xceedance ) is a global provider of strategic consulting and managed services, technology, data sciences and blockchain solutions to insurance organizations. Domiciled in Bermuda, with offices in the United States, United Kingdom, Germany, Poland, India, and Australia, Xceedance helps insurers launch new products, drive operations, implement intelligent technology, deploy advanced analytic capabilities, and achieve business process optimization. The experienced insurance professionals at Xceedance enable insurers, reinsurers, brokers, and program administrators worldwide to enhance policyholder service, enter new markets, boost workflow productivity, and improve profitability. Xceedance has achieved phenomenal growth in the past six years — a tribute to the knowledge, scope and impact of our people around the world. Everyone is laser focused on delivering value to our customers. We are committed to the communities in which we live and work. We are driven by a culture of innovation and integrity. As a member of the Xceedance team, you can shape a fulfilling career, participate in exciting projects and impact the organization in meaningful ways. Count on strong support to develop skills, grow quickly and meet your professional aspirations. Relish working in a highly collaborative setting that features state-ofthe-art resources, modern technology and a comfortable, gratifying environment. Create solutions and fulfill your role alongside highly talented and dynamic colleagues who will motivate you to be agile and extremely productive. And enjoy the advantages of a superior benefits package.

    Our Mission and Vision

    The people of Xceedance are unified in the mission to offer exemplary business services and craft market-disruptive solutions for insurance providers worldwide.

    As a consulting business for re/insurers, our company strives to:


    • Deliver solutions and services that promote growth and reinforce relationships


    • Emphasize attentive, value-based interactions with clients and partners


    • Provide seamless, consistent business experiences for all constituents


    • Practice the constructive change and disruption we advocate


    • Observe the tenets of a learning enterprise

    Join us if you're looking for an opportunity to be inspired, challenged and rewarded

    About the Opportunity:

    The team provides standardized and streamlined back-office support to world's leading insurers, reinsurers, MGAs and insurance brokers. We align our goals to the client's goals, adding value through domain expertise and flexibility.

    We support our clients in various processes like:


    • Underwriting Support


    • Accounting and Collections


    • Policy Servicing


    • Claims Management


    • Marketing Analytics

    The team boasts of insurance and reinsurance experts in property and casualty, professional lines, healthcare, surety, homeowners, and various personal lines servicing clients across diverse geographies such as the U.S., Canada, Singapore, Hong Kong, Australia and New Zealand.

    Position Title: Process Expert – Insurance Operations

    Location: Gurugram

    What you'll be doing:


    • Understand the end-to-end insurance business


    • Analyze and insert data into systems/databases


    • Process requests based on various rules (both subjective and objective judgement involved)


    • Issue policies or invoices on behalf of the client


    • Support the team by processing various tasks in the policy life cycle


    • Operate process and ensure complete adherence to defined Service Level Agreements


    • Productivity


    • Turn-around-time


    • Accuracy


    • Timely maintenance of the various work trackers

    What you'll bring to the team:


    • Graduates or post-graduates


    • 3 to 5 years of property and casualty insurance experience


    • Good written and verbal communication, and a team player


    • Strong analytical skills


    • Demonstrates behaviors consistent with the organization's values


    • Analyzes and synthesizes information/makes decisions based on policies


    • Responsible and dedicated to meet the clients' expectations


    • Plans tasks and organizes own work


    • Prioritizes tasks in order of importance


    • Keeps the team informed about work-related activities


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