Telecaller - - Guskhara, India - Majhi Pargana Welfare Society

Majhi Pargana Welfare Society Guskhara, India

3 days ago

Work from home

Description

Job Requirements

Job Title: Telecaller

Company Name: Majhi Pargana Welfare Society Company

Location: Ahmadpur, West Bengal

Salary: ₹12,000 - ₹18,000 per month (Best in industry)

Employment Type: Government Job

Job Description:

We are currently seeking enthusiastic and dedicated individuals to join our team as Telecallers for inbound customer care services. As a Telecaller, you will be responsible for answering incoming calls from customers, addressing their queries, providing information about our organization's products and services, and ensuring customer satisfaction.

Key Responsibilities:

Handle inbound calls from customers and provide prompt and accurate responses.

Address customer queries, concerns, and complaints in a professional and courteous manner.

Provide detailed information about our organization's products and services to customers.

Maintain accurate and up-to-date customer records in our database.

Collaborate with team members to resolve customer issues and achieve customer satisfaction targets.

Adhere to company policies and guidelines to ensure high-quality customer interactions.

Upsell additional products and services to interested customers, if applicable.

Requirements:

Excellent verbal communication skills in [Language].

Strong problem-solving and decision-making abilities.

Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Good computer literacy and proficiency in using customer relationship management (CRM) software.

Ability to empathize with customers and provide personalized support.

Flexibility to work in day/night shifts as per organizational requirements.

FAQs:

Q: What is the job title for this position?

A: The job title is "Telecaller Inbound."

Q: What is the company name?

A: The company name is Majhi Pargana Welfare Society Company.

Q: Where is the job located?

A: The job is located in Ahmadpur, West Bengal.

Q: What is the salary for this position?

A: The salary for this position is ₹12,000 - ₹18,000 per month, which is the best in the industry.

Q: What is the employment type?

A: This is a government job.

Q: What are the required qualifications for this position?

A: The required education for this position is 10th Standard / SSLC, and the job is open to female candidates.

Q: What is the job type?

A: This is a full-time position.

Q: What are the working days?

A: The working days are 6 days per week.

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