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    IT Executive - Pune, India - Keywords Studios

    Keywords Studios
    Keywords Studios Pune, India

    1 day ago

    Default job background
    Full time
    Description

    Description

    Job Responsibilities:

  • Basic Troubleshooting Skills and VLAN's knowledge.
  • Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation.
  • Conduct remote troubleshooting of computer problems.
  • Maintenance of PC Desktop Systems
  • Installation of PC's, Network printers over the Local Area Network.
  • Installation and troubleshooting of software's, including operating systems.
  • Installation and Configuration of Office365 client software's
  • Keeping inventory of PC's and other computer peripherals.
  • IT Enablement for New Users in terms of System configuration, deployment & Email.
  • Attending & Resolving Day to Day Desktop Calls.

    • Requirements

    Required Skills:

  • Experience in supporting and troubleshooting Desktop, Laptops, Peripherals, Applications and Windows Operating System related issues.
  • Basic Knowledge of Networking, VPN, DNS, DHCP, TCP/IP and Antivirus, Jira related troubleshooting.
  • Knowledge of Perforce, Outlook configuration.
  • Assertive communication skills (written/Verbal) with the ability to deal with users at all levels in organization and customer service orientation.
  • Excellent listening skills.
  • Exposure on remote management tools and workflow.
  • Ability to prioritize, schedule work and execute tasks in a high-pressure environment logically and effectively.
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