Center head - Mysore - Unacademy

Description

Unacademy Headquartered in Bengaluru, Unacademy is India's largest learning platform that brings expert educators together with millions of students in need of quality education.

With a mission to democratize education, Unacademy has been a pioneer in the online education sector, providing high-quality content to millions of learners across the country.

Job Title:

Centre Head Location:

Mysuru, Coimbatore, Pondicherry Job Description : We are looking for an experienced and passionate Centre Head to lead and manage our operations, staff, and service delivery.

As the Centre Head, you will play a pivotal role in driving excellence, ensuring client satisfaction, and fostering a positive working environment.

Key Responsibilities:

Leadership & Team Management:
Lead and oversee a dedicated team, setting clear objectives and fostering a collaborative work culture


Operational Oversight:
Manage the daily operations of the centre, ensuring smooth functioning and exceptional service delivery


Strategic Planning & Growth:
Develop and implement strategic goals, ensuring alignment with organizational objectives and driving growth and development


Client & Stakeholder Relations:
Build and maintain strong relationships with clients, customers, and key stakeholders, ensuring satisfaction and engagement


Financial Management:
Oversee the centre's budget, ensuring cost-effective operations, financial performance, and resource allocation


Quality Assurance:
Monitor service quality, ensuring high standards are maintained and areas for improvement are addressed


Compliance & Risk Management:
Ensure compliance with regulatory standards and manage health, safety, and security risks effectively.