Passenger Service Executive - Bengaluru, Karnataka
1 day ago
Job description
Job Title: Passenger Service Executive / Airport Ground Staff Company Overview: Bluespirit is a leading aviation company based in Bengaluru, Karnataka, India. We provide a wide range of services including passenger and cargo transportation, aircraft maintenance, and airport operations. Our goal is to provide safe, efficient, and comfortable travel experiences for our customers. Job Overview: We are currently seeking a highly motivated and customer-oriented individual to join our team as a Passenger Service Executive / Airport Ground Staff. In this role, you will be responsible for providing exceptional customer service to our passengers at the airport. You will also assist in various airport operations to ensure a smooth and efficient travel experience for our customers. Key Responsibilities:
- Greet and assist passengers at the airport check-in counter, boarding gate, and arrival hall. - Check passengers' tickets, passports, and other travel documents. - Handle and resolve any customer inquiries or issues in a professional and timely manner. - Assist passengers with baggage check-in and retrieval. - Coordinate with other airport staff to ensure timely and efficient boarding and departure of flights. - Monitor flight schedules and provide updates to passengers as needed. - Ensure compliance with all safety and security regulations at the airport. - Handle any special requests or accommodations for passengers, such as wheelchair assistance or special meals. - Assist in the loading and unloading of baggage and cargo onto aircraft. - Maintain a clean and organized work area at all times. Qualifications:
- High school diploma or equivalent. - Previous experience in customer service or hospitality is preferred. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced and dynamic environment. - Strong problem-solving and decision-making skills. - Must be able to work flexible hours, including weekends and holidays. - Must be physically fit and able to lift heavy baggage when necessary. - Knowledge of local languages and cultures is a plus. We Offer:
- Competitive salary and benefits package. - Opportunities for career growth and development. - A dynamic and diverse work environment. - Training and support to enhance your skills and knowledge. - A chance to be a part of a leading aviation company and contribute to its success. If you are passionate about providing exceptional customer service and have a strong interest in the aviation industry, we would love to hear from you. Apply now to join our team at Bluespirit as a Passenger Service Executive / Airport Ground Staff.
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