Relationship Manager DSA - Gurugram, India - AideWiser SolTek

    AideWiser SolTek
    AideWiser SolTek Gurugram, India

    1 week ago

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    Full time
    Description

    Relationship Manager - DSA

    CTC 6 8 LPA

    Experience 3 to 4 years

    Notice Period 30 days

    Any Graduation Degree

    Max Age 30 Years.

    JOB DESCRIPTION

    Role and Responsibility:

    Responsible for establishing the brand and managing the sales and business development activities for the Secured & Unsecured Loan segment

    Responsible for overall sales and cross-sell targets through building and development of internal team and external channels (micro-connectors, micro-campaigns, and centralized leads) and also maintaining adherence to customer satisfaction and profitability metrics

    Monitor the leads and check for the quality of sourcing and ensure quick conversion of prospects as per the targets set

    Implement and engage in branch promotion activities for establishing the brand and increasing market coverage

    The incumbent is required to have a good knowledge and understanding of the local affordable /mass affluent market

    Responsible for customer management including all customer-related queries, issues, and grievances and focus on resolving them at the earliest along with other cross-functional teams in the branch

    Ensure that all customer documentation is maintained in the prescribed format and transfer of documents is done safely and seamlessly

    Provide market feedback on product offerings, channels, and processes to the senior levels to improve the same

    Ploy and ensure adherence by team to effective controls and processes to ensure risks are measured, monitored and controlled on an on-going basis

    Collaborate and provide requisite data for risk management and internal audit processes

    Responsible for knowing and complying with all the legal requirements as per the law of the land

    Support collections team in assessing delinquency

    Ability to hire and build DST team and provide support to HR in hiring process Responsible for payment of channel partners (connectors) timely

    Ensure DST and channel partners (connector) development through right training initiatives

    Model and foster behaviors that support the organizations values and culture creating an atmosphere of trust, cooperation, accountability and dedication to the organization

    Monitor individual & team performance and take steps to improve productivity and correct aberrations

    Skills Required?

    Minimum 3 years of experience

    Worked in Business loans in the DSA segment in banks/NBFC/Fintech

    Strong analytical & problem-solving skills.

    Sound knowledge of MS Excel, MS PPT & MS Word.

    Ability to work during stretched hours.

    Organized and Methodical