Zonal Service Manager - Chandigarh - confidential

    confidential
    confidential Chandigarh

    1 day ago

    Full time ₹600,000 - ₹1,500,000 (INR) per year *
    Description

    Core Responsibilities:

    Service Management:

    • Achieve service targets and budgets, maintain printer-to-engineer ratio, and reduce breakdown calls.
    • Monitor breakdown calls and prioritize responses, ensuring low resolution times.
    • Adhere to installation standards and provide timely AMC/spare quotes.

    People Development:

    • Provide technical guidance to the team and identify training needs.
    • Ensure team compliance with customer safety norms and conduct technical briefings regularly.

    General Management:

    • Optimize travel costs, manage spares inventory, and implement preventive maintenance schedules.
    • Ensure timely submission of reports, tool maintenance, and readiness for emergency service calls.

    Desired Skills and Qualifications:

    • Education: B.E. in Electrical Engineering.
    • Skills: Leadership, customer and service management, decision-making, people management, selling capital goods, and computer proficiency.
    • Behavioral Skills: Excellent communication, target orientation, and process-oriented mindset.
    • Age Range: 34-39 years.
    * This salary range is an estimation made by beBee
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