Data Annotation Specialist - Bengaluru, India - Microsoft

Description

Overview

Microsoft Risk, Trust, and Safety Operations (RTS & AIO) ensures the business ecosystem of processes, organizations and systems effectively enable Microsoft and 3rd Parties to conduct business in a compliant and ethical manner.

We incorporate trade compliance requirements for proactive identification and mitigation of risk for compliant growth. We protect Microsoft and enable strategic growth through proactive business engagement, identification, and mitigation of risk.

If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works and plays, then we invite you to learn more about Microsoft Operations - and the value we deliver across Microsoft and to our customers and partners.

We offer unique opportunities to work on interesting global projects in an environment that appreciates diversity, focuses on talent development and recognizes and rewards great work.

We make doing business with Microsoft easy

Qualifications


Basic Qualifications:
Associate's degreeOR Bachelor's DegreeOR equivalent experience1+ year(s) experience working with stakeholders in a project or programPreferred Qualifications:

Bachelor's degree or equivalent work experienceIn depth knowledge of required language pitch, tones, rhythm, intent, etc.
Ability to have fun at work while bringing your authentic selfLinguistics or computational linguistic backgroundExperience in language technology including speechProficient in multiple required languagesAnalytical Skills with attention to DetailBusiness Intelligence (BI)Native Language ProficiencyOperational ExcellenceResearch and Data Analysis

Responsibilities

What you will do as a

Data Annotation Specialist:
Perform data annotation tasks to support Large Language and AI Models.

Analyzes and reviews several types of media such as images,videos, and text-based content based on guidelines while maintaining high fidelity and consistency.

Recognizes data trends and understands policy implementation. Participate in and drive continuous improvement in processes, guidelines, procedures, policy, and tooling.
Familiarizes self with guidelines to identify quality problems, and/or discover insights into the data.
Develops advanced understanding of guidelines and identifies gaps and when they should be used.

Works with Managers to understand the requirements and specifications of the projects/tasks and creates processes and work instructions based on those requirements and specifications.

Identifies internal opportunities to develop new projects and improve current ones.

Identifies root problems (e.g., root-cause analysis), define the project strategy, gather requirements, identify needs, create the project plan and targets, and work across teams to align on the plan.

Learn how to track the success criteria and performance metrics such as quality, throughput, and SLA Metrics.

Cooperates with project leads to define and execute landing and communication plans, such as the target audience(s) and communication strategy.

Works across teams and centers to ensure all projects/initiative requirements are understood and can be met.

Leverages data and performance metrics (e.g., Objectives and Key Results [OKRs] and Key Performance Indicators [KPIs]) to demonstrate the value of the projects and show business impact under close guidance from senior team members.

Adapts communication style and storytelling strategy according to audience and business needs.

Understands and follows ethics and privacy policies when collecting and preparing guidelines or contributing to development of the guidelinesand execution.

Adheres to Microsoft's privacy policy related to utilizing and working with data. Identifies data integrity problems.

Maintains high standard of data protection and security, follows standardized processes to prevent any information leakage or breach that could compromise the quality and reliability of products and services and minimizes exposure to risk.

Demonstrates personal ownership through following S&P guidelines, immediately reporting incidents using the appropriate channels, and completes all security training.
Applies policies and procedures under oversight from managers and peers to meet business needs. May interpret the information to protect Microsoft and customers and move the business forward.
Discovers non-conformance and escalates to management.


Responsibilities include:
To develop a key understanding of guidelines to ensure accurate application to agreed metrics.
Go through content, extract information, find patterns in how the models are behaving. Analyze findings, develop, test, and communicate recommendations.
Use your linguistic and/or humanities expertise test impact of recommendations of policy and/or filtering changes.
Collaborate with team members on day-to-day problem solving, reporting on trends/analysis findings and projects assigned by managers.

Data Annotation Specialist may come across offensive and mature material and will be required to work with this type of content to help train our AI models for the protection of Microsoft's customers.

Use in house tools to transcribe and annotate data for various projects.

A few examples may be providing transcription (text) for audio clips or annotating text or images to verify certain types of data.

Go through content (online and offline), extract information, provide needed information through tools with high accuracy and consistency.

Data Annotation Specialists are comfortable understanding data as it relates to :

Sentiment:
The emotional intonation and other subjective implications behind keywords and phrases

Intent:
The human intent, or the user's end goal, behind different statements


Semantic:
Understanding exactly what the meaning is behind what users are seeking.
Use deductive reasoning based on information provided in contextual turns to ensure data labelling is of the highest quality.

The role will be complete onsiteBenefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect