Customer Service Executive - Secunderabad, India - Infosys

Infosys Secunderabad, India

4 days ago

Full time

Description

Job Requirements

Job Title: Customer Service Executive

Company Name: Infosys

Location: Secunderabad

Salary: Competitive salary range per annum

Qualification:

High school diploma or equivalent

0 - 5 years of customer service experience

Job Description:

Join Infosys as a Customer Service Executive in Kolkata, West Bengal, and become an integral part of our customer support team. Whether you are a seasoned professional or just starting your career, if you are passionate about delivering exceptional customer care, we invite you to apply.

Key Responsibilities:

Provide outstanding customer service through various channels, including chat and phone.

Assist customers with inquiries, troubleshooting, and issue resolution.

Maintain meticulous customer records and documentation.

Collaborate effectively with team members to meet and exceed service targets.

Create positive and lasting customer experiences.

Qualifications:

High school diploma or equivalent.

While previous customer service experience is an advantage, we welcome candidates without prior experience.

Exceptional communication and problem-solving skills.

Ability to excel in a fast-paced, customer-centric environment.

Eagerness to learn and adapt to emerging technologies.

Join Infosys and embark on a fulfilling career in customer service. We offer a competitive annual salary ranging from Lacs per annum, based on experience and performance.

FAQs:

Q: What qualifications are required for this role?

A: We require a high school diploma or equivalent. Previous customer service experience is advantageous but not mandatory.

Q: What is the salary range for this position?

A: The salary for this position is competitive and will be discussed during the interview, contingent on experience and performance.

Q: Is prior customer service experience necessary?

A: While previous experience is beneficial, we encourage individuals with various experience levels, including freshers, to apply.

Q: What is the work location for this position?

A: The role is based in Kolkata, West Bengal.

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