Inside Sales Executive - Mumbai, India - Dexian

    Dexian
    Dexian Mumbai, India

    2 weeks ago

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    Description

    Inside Sales Executive:

    Experience: 3-5 years relevant experience

    Location: Mumbai

    Notice period: Immediate joiners/currently serving notice

    Work Mode: WFO

    Experience Required:

    • Experience in IT Staffing and IT services sales (consulting selling + tech services selling).
    • 3-5 years of relevant experience.
    • Should have experience in India based selling to captives/local GDCs of global clients.

    Qualification: Graduate from a recognized University

    Location: Local candidates based out of Mumbai (Office location - Powai) or Pune (Office location - Kharadi).

    Shift Timings: Regular Shift

    Key Responsibilities

    • Customer - Calling from a list of accounts (cold calling) that have not been tapped so far
    • for Inside Key Accounts and sales via tele-calling activity of the entire sales cycle including lead generation, opportunity conversion, customer interaction, cross and up selling, issue resolution. This role is to prospect and generate new logos only.
    • Updating Systems - Keeping the systems updated with regards to all interactions as per defined processes.
    • Reporting - Providing reports to the management as and when required by the process or requested by the user as per standard procedure.
    • Timely completion of call-cycle measured through telecalling data
    • Number of new leads generated and Number of new customers signed up
    • Decision to escalate a case as required
    • Conduct cold calls, emails and other lead generation efforts to meet designated project, new client activation, Relationship building, opportunity identification and meeting targets.
    • Onboard new client users of the service and educate them on the different services Dexian has to offer to them
    • Maintaining end to end process for new client acquisition in the system from lead generation to successful contract with the client.

    Skills & Knowledge

    ● Excellent telephone handling skills and a pleasant voice quality

    ● Good command over language [spoken] with clear accent

    ● Good business writing skills

    ● Selling & negotiation skills

    ● Person aligned to Dexian values (Integrity | Build Customer Value | Take Ownership | Promote Inclusion and Teamwork

    What Additional We Have:

    • Learning and Self Development Environment
    • medical coverage
    • environment, autonomy, and fast decisions
    • Friendly work culture
    • Transparency, empathy at working culture