gsa - housekeeping - Chennai, India - Accor

Accor Chennai, India

6 days ago

Full time

Company Description

Novotel Chennai Chamiers Road

City Centre, &, Anna Salai, near Boat Club, Rathna Nagar, Nandanam, Chennai, Tamil Nadu 600035

Job Description

Primary Responsibilities

Operation

Attend daily briefings and takes on daily assigned tasks

Understand the difference in guest levels (VIPs) and Room Categories

Clean and maintain areas of responsibility according to standards and procedures

Replenish guest supplies and ensure that guests requests are promptly attended to

Report damage or malfunction in hotel rooms/areas to Supervisor

MaIntain equipment in a proper state of cleanliness

Maintain a section room report as well as a daily productivity report

Reports lost and found articles to the housekeeping office immediately

Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner

Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor

Record room status in allocated section accurately

Carry out valet services when required (e.g. delivery of linen, processing laundry orders)

Other Responsibilities

Be well versed in hotel fire & life safety/emergency procedures

Attend all briefings, meetings and trainings as assigned by management

Maintain a high standard of personal appearance and hygiene at all times

Perform other reasonable duties assigned by the assigned by the Management

Establish and maintain effective employee working relationships

Qualifications

Knowledge and Experience

Primary school education

Good oral proficiency in English language

No experience is required, training will be provided

Competencies

Service oriented with an eye for details

Ability to work effectively and contribute in a team

Self-motivated and energetic

Must be well-presented and professionally groomed at all times

Hk Associate