Data Migration – Quality Analyst - Mumbai City

Monitor and evaluate sales calls for quality and compliance ensure adherence to process guidelines and regulatory standards provide constructive feedback to agents and team leaders prepare quality reports and share insights with management identify training needs and areas of imp ...

We are looking for an experienced Quality Analyst who monitors evaluates and scores agent-customer interactions to ensure adherence to compliance scripts and service quality standards. ...

Monitor and evaluate calls made by VRMs to ensure compliance with bank policies and quality standards. Guide VRMs on proper call closures and adherence to service protocols. Ensure accurate and effective pitching of product offerings and service details. · Monitor and evaluate ca ...

This quality analyst will enter and maintain sales orders and purchase orders, perform specification checks, coordinate with factories for size confirmation and artwork approvals. · Enter and maintain Sales Orders (SO) and Purchase Orders (PO) · Perform specification checks · ...

The Quality Analyst (QA) ensures compliance with regulatory requirements, internal policies, and customer service standards to optimize recovery rates and maintain a professional customer experience. · Monitor and audit collection calls, emails, and other customer interactions to ...

+Job summary · Executive Quality Analyst role involves following QA process, providing guidance to junior team members and reporting bugs on project management tool. · +ResponsibilitiesFollow daily stand-up meeting and update to TL and HOD. · Complete tasks assigned within timeli ...

This job is provided by a company and the role of Quality Analyst involves managing transaction quality profile, conducting audits, ensuring closure of feedback and creating regular audit reports. · ...

++Quality Analyst (QA) role involves monitoring and evaluating calls, chats, emails, or work output for quality standards.++ · +'++Graduate in any discipline · Experience in BPO, Sales, Recruitment, or Operations QA is preferred'++'', ...

We are looking for a detail-oriented Quality Analyst to conduct quality audits and evaluations to ensure service excellence across customer interactions and operational processes. · Conduct quality audits of calls, customer interactions, · Perform RCA analysis for CSAT, NPS, · ...

This Quality Analyst role involves ensuring compliance with ISO standards, maintaining SOPs and QA manuals, monitoring production processes, and conducting audits. The successful candidate will work closely with various teams to support quality-related initiatives. · ...

We are looking for a detail-oriented and analytical Quality · Analyst to monitor and evaluate customer service interactions in a BPO setting · Proven experience as a Quality Analyst in an International BPO or call center environment. · ...

As a Quality Analyst with TECHNIA, you would be working toward the vision of "Making Product Creation Easier" via a productive user interface and accelerated performance. · ...

We are looking for a highly skilled and experienced Quality Analyst to join our team in the BPO/Call Centre industry. · The ideal candidate will have excellent analytical skills. · Minimum 2 years of experience in a quality analyst role. · Strong understanding of quality control ...

This is a full-time role for a Quality Analyst at Crescare Solutions in Thane. · ...

As a Quality Analyst you will play a crucial role in maintaining and enhancing our company's reputation for excellence Your primary responsibility will be to assess and improve the quality of our processes and outputs ensuring they meet or exceed industry standards You will work ...

Transactional Quality QA Audit Feedback Dip check Calibration. · ...

As a Quality Analyst with TECHNIA, you would be working toward the vision of Making Product Creation Easier via a productive user interface and accelerated performance. · You will be primarily responsible for working in agile teams to make product creation easier via a productive ...

We are seeking a detail-oriented Quality Analyst Elite Banker to monitor evaluate and enhance service quality within our Elite Banking segment. · Conduct quality evaluations of Elite Banker interactions · Assess adherence to service standards compliance requirements and best pra ...

We're hiring a detail-oriented Website Tester (Intern) to join our dynamic team. This internship offers hands-on exposure to real-world projects. · ...

WAidon is a bootstrapped startup striving to become the top gun in hair regrowth sector. Monitor voice calls and chats for quality and compliance Score agent performance based on tone empathy issue resolution and adherence to scripts Identify knowledge gaps and suggest training o ...

Conduct quality audits and call monitoring for customer service interactions Ensure adherence to process guidelines and quality standards Provide actionable feedback to improve agent performance. · ...