Business Analyst - Bengaluru, Hyderabad, Pune

Job summary

We are seeking an experienced Business Analyst with strong expertise in the Digital Payments domain to join our dynamic team.

Responsibilities

• Act as a liaison between business, product, and technology teams to gather, analyze, and document requirements.
• Work extensively on digital payments, cards, wallets, UPI, POS, merchant acquiring, and payment gateways.
• Analyze current processes, identify gaps, and propose effective digital/payment solutions.
• Develop detailed Business Requirement Documents (BRDs), Functional Specifications (FSDs), and Use Cases.
• Collaborate with product managers and solution architects to design customer-centric payment solutions.
• Support end-to-end project lifecycle: requirement gathering, impact analysis, system design, UAT, and deployment.
• Conduct data analysis and create reports to support decision-making and compliance.
• Stay updated on payment industry trends, compliance/regulatory requirements (PCI DSS, RBI, ISO 8583, etc.).
• Ensure smooth coordination with QA teams for test planning, execution, and defect management.

Skills

• Strong experience as a Business Analyst in Digital/Payments/FinTech domain.
• Deep understanding of payment ecosystems: Cards, UPI, IMPS, NEFT, RTGS, POS, Payment Gateways, Merchant Onboarding, Settlement & Reconciliation.
• Knowledge of ISO 8583, APIs, and integration protocols.
• Hands-on experience in Agile/Scrum methodologies.
• Excellent documentation, communication, and stakeholder management skills.
• Strong analytical, problem-solving, and process re-engineering capabilities.

Job description