Senior Support Analyst - Jaipur, India - Focuskon Technologies India Pvt Ltd

Description

Proactive, highly motivated individual with a proven track record to deliver superior results

Demonstrate excellent judgment and professionalism when dealing with all of our internal and external business partners

Ability to act as a team lead and guide other less senior team members

Review logs in detail and understand application code to understand if the problem is with the tool or somewhere else

Possess in-depth knowledge of storage configuration and implementation activities of the Storage SAN environment, specifically for Hitachi platforms and inclusive of all backup, fabric and infrastructure components (switches, zoning etc)

Provide real time problem support in a 7/24 high-availability production environment