Product Training Manager - Bengaluru, India - The Pacific Group Pvt Ltd

    The Pacific Group Pvt Ltd
    The Pacific Group Pvt Ltd Bengaluru, India

    1 week ago

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    Full time
    Description

    Product Trainer Job Description

    Our innovative and growing company is hiring for a product trainer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume, Our products include all kinds of Indian Granite, Marble, Quartz, Sand Stones and Limestone manufactured in India

    Responsibilities for product trainer

    Coordinate with other business units to resolve customer requests and issues

    Disseminate technical information to all field service engineers in most efficient and timely manner

    Evaluate training and development effectiveness by assessing application of learning to job performance and recommending future training and development programs

    Identify and implement additional trainings as needed based on customer / employee feedback

    Maintain up-to-date knowledge in the servicing of new and existing equipment and competitive products

    Participates in the release and support of new devices

    Provide biomed training, new hire training and participate in development of training documentation (aligned with service manual)

    Provide early and comprehensive feedback to business unit management concerning customer comments and equipment performance

    Provide Off hours support on a rotating support schedule

    Provide summary of trainings and ensure follow up as needed

    Qualifications for product trainer

    Development of training material and standard operating procedures

    Experience of delivering successful training in high technology professional and/or military products

    Sound working knowledge of modern radio communications principles and associated technologies

    Computer literate with sound working knowledge of MS Windows and office suite of applications

    The flexibility to work in a dynamic company with a wide product range, and approach their work with enthusiasm and a positive attitude

    Be able to manage their own schedule and workload