Store Manager - Bengaluru / Bangalore - confidential

    confidential
    confidential Bengaluru / Bangalore

    2 days ago

    Full time
    Description
    • Drive the Sales plans, monitor and analyse the sales data in coordination with the Sales Staff to ensure that the store targets are met
    • Ensure adequate level of staffing in the store as per store manpower matrix and take appropriate actions accordingly; ensure that duties, responsibilities and targets are cascaded appropriately and effectively monitored
    • Store operating policy
    • Increase in customer satisfaction score
    • Increase in revenue
    • Number of cases of non-compliance
    • Adherence to timelines
    • Monitor the indents for the stock based on the options shown by the symphony systems and ensure optimization
    • Ensure adherence of the staff to the Code of Conduct viz. Rules & Regulation, Morning Meeting, Confidentiality, Attendance, Leave, Dress Code, Uniform, Accommodation, Mess, etc.
    • Review the various financial records and ensure that its consistent as per the guidelines; Ensure that all the commercial compliance is carried out as per the corporate guidelines
    • Ensure implementation of Golden Harvest Scheme as per the policy; coordinate with the corporate teams to enhance the effectiveness and reach of the scheme
    • Anchor periodic customer meets for birthdays, anniversaries, dormancy drives, GHS awareness programs etc. and ensure maximum customer
    • Manage the store operations in the store in coordination with all the relevant stakeholders like admin, IRSG, Regional VM etc.
    • Ensure the maintenance of stock level and its replenishment as per the sales and customer preferences.
    • Asses the ageing of stock and product Mix as per the market preferences within the store and coordinate with the merchandising team for optimization
    • Ensure the purchase of old gold is as per the company policy and tally the stock of old gold on a daily basis
    • Support the marketing plan formulation in coordination with the marketing teams and the ABMs with daily monitoring of the activities identified
    • Ensure implementation of lean retaining principles in the store

    Preferred Candidate Profile:

    • Education: Graduate
    • Relevant Experience: 7-10 years in a position of similar responsibility
    • Behavioural Skills:Customer Centricity
    • Delivers Results
    • Build Effective Teams
    • Nurtures Relationships
    • Influences for Impact
    • Knowledge:Sales/ retail experience
    • Stakeholder Management

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