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Customer Service Manager - Mumbai Metropolitan Region - Jio
Description
Dear Candidates,
Reliance Jio is hiring for Customer Service Manager and Collection role in Mumbai location.
Work location: BKC, Mumbai
Working days: 6 days (Mon-Sat)
Candidate must have B2B collections experience and must be good at excel.
1.Payment, collections, pickup, and suspense clearance for allocated accounts.
2.Reconciliation of billing related issue with account and interface with B&P team
3.Ensure best-in-class customer experience and ensuring timely collection
4.Collaborate across teams to ensure alignment on collection progress and address any impending issues
5.Manage direct relationship with customer and account coordinator.
6.Account level service reports and MIS.
7.Act as a pivotal point of contact for accounts, customers, and Jio throughout their lifecycle.
If this opportunity interests you, share your resume with the subject line "Service Manager-Mumbai" to
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Only for registered members Mumbai Metropolitan Region
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Only for registered members Mumbai Metropolitan Region
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Only for registered members Mumbai Metropolitan Region
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Service Desk Manager
Only for registered members Mumbai Metropolitan Region
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Managed Services Operations
Only for registered members Mumbai Metropolitan Region
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Client Servicing Manager
Only for registered members Mumbai Metropolitan Region
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Soft Service Manager
Only for registered members Mumbai Metropolitan Region
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Client Service Manager
Only for registered members Mumbai Metropolitan Region
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Client Servicing Manager
Only for registered members Mumbai Metropolitan Region
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Client Servicing Manager
Only for registered members Mumbai Metropolitan Region
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Customer Service Manager
Only for registered members Mumbai Metropolitan Region
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Manager - Transactional Services
Only for registered members Mumbai Metropolitan Region
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Site Services Manager
Only for registered members Mumbai Metropolitan Region
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Soft Services Manager
Only for registered members Mumbai Metropolitan Region
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Client Servicing Manager
Only for registered members Mumbai Metropolitan Region
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Senior - Managed Services
Only for registered members Mumbai Metropolitan Region
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Assistant Manager-Service
Only for registered members Mumbai Metropolitan Region