Customer Service Manager - Mumbai Metropolitan Region - Jio

    Jio
    Jio Mumbai Metropolitan Region

    4 days ago

    Description

    Dear Candidates,

    Reliance Jio is hiring for Customer Service Manager and Collection role in Mumbai location.

    Work location: BKC, Mumbai

    Working days: 6 days (Mon-Sat)

    Candidate must have B2B collections experience and must be good at excel.

    1.Payment, collections, pickup, and suspense clearance for allocated accounts.

    2.Reconciliation of billing related issue with account and interface with B&P team

    3.Ensure best-in-class customer experience and ensuring timely collection

    4.Collaborate across teams to ensure alignment on collection progress and address any impending issues

    5.Manage direct relationship with customer and account coordinator.

    6.Account level service reports and MIS.

    7.Act as a pivotal point of contact for accounts, customers, and Jio throughout their lifecycle.

    If this opportunity interests you, share your resume with the subject line "Service Manager-Mumbai" to


  • Work in company

    Manager Services

    Only for registered members

    A Manager Services - Projects, Data Center is a professional in charge of ensuring completion of all Data Center COLO projects on time with efficiency accuracy and highest quality while also managing individual tasks. · Develop detailed project scope objectives and timelines ensu ...

    Mumbai Metropolitan Region

    1 month ago

  • Work in company

    Service Center Manager

    Only for registered members

    We are looking for a Service Centre Manager responsible for overseeing daily operations of the service centre ensuring efficient and high-quality service delivery. · Recruit train and supervise a team of service technicians and support staff. · Set performance goals conduct regul ...

    Mumbai Metropolitan Region

    1 month ago

  • Work in company

    Manager Service Sales

    Only for registered members

    The primary function is to implement the go to market strategy for the service sales business, · drive key customer relationships, key customer negotiations activities to achieve sales, profit · and market share goals. · ...

    Mumbai Metropolitan Region

    1 month ago

  • Work in company

    Field Service Manager

    Only for registered members

    We're a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. · Lead regional field service operations to ensure uptime availability service commitments for all installed systems. · ...

    Mumbai Metropolitan Region

    1 month ago

  • Work in company

    Manager : Customer Service

    Only for registered members

    Responsible for management of national and regional key accounts by ensuring proactive contact with them and maintaining a consistent high level of service delivery; Also responsible for mining and driving revenues from existing key accounts. · ...

    Mumbai Metropolitan Region

    1 month ago

  • Work in company

    Zonal Service Manager

    Only for registered members

    The Zonal Service Manager is responsible for managing a team of Field Service Specialists and ensuring customer satisfaction according to the Corporate Service Standard (CSS). They manage escalated customer situations and make decisions regarding warranty, goodwill, discounts, lo ...

    Mumbai Metropolitan Region

    2 weeks ago

  • Work in company

    Service Desk Manager

    Only for registered members

    The Service Desk Manager is responsible for managing the day-to-day operations of the India-based CX team, overseeing workload distribution and career development. · ...

    Mumbai Metropolitan Region

    1 month ago

  • Work in company

    Managed Services Operations

    Only for registered members

    We are looking for an Associate-level Managed Service Operations to join the MSO team in Mumbai. This is an excellent opportunity for someone who enjoys Operations, problem solving and cross-team collaboration, and who wants to build expertise in Managed Service workflows and pro ...

    Mumbai Metropolitan Region

    2 weeks ago

  • Work in company

    Client Servicing Manager

    Only for registered members

    This role is for one of the Weekday's clients. As a Client Servicing Manager, you will act as the primary point of contact for clients and translate their objectives into compelling event concepts. · ...

    Mumbai Metropolitan Region

    2 weeks ago

  • Work in company

    Soft Service Manager

    Only for registered members

    +Manage all activities related to housekeeping pest control facade cleaning and horticulture. · +Manage cleaning services focussing on common areas. · +Create work plans schedules inspect and assign cleaning/maintenance work to subordinate teams. · +Brief and De-brief staff reg ...

    Mumbai Metropolitan Region

    2 weeks ago

  • Work in company

    Client Service Manager

    Only for registered members

    Servicing primarily walk-in customers to fulfill the specific transactional requirements of the customer through high quality customer service while increasing product penetration through cross sell and achieving allocated portfolio and revenue targets. · ...

    Mumbai Metropolitan Region

    1 week ago

  • Work in company

    Client Servicing Manager

    Only for registered members

    We are a dynamic player in the event technology sector, · specializing in creating engaging and immersive event experiences · through innovative tech solutions. · Manage end-to-end client relationships by understanding client needs.Serve as the primary point of contact for client ...

    Mumbai Metropolitan Region

    1 week ago

  • Work in company

    Client Servicing Manager

    Only for registered members

    We are seeking a poised and detail-oriented Client Servicing Manager to lead client relationships, translate vision into structured plans. · ...

    Mumbai Metropolitan Region

    1 month ago

  • Work in company

    Customer Service Manager

    Only for registered members

    We are seeking a poised and detail-oriented Client Servicing Manager to lead client relationships, translate vision into structured plans, and ensure impeccable delivery across every stage of the wedding journey from planning through on-ground execution and closure. · ...

    Mumbai Metropolitan Region

    1 month ago

  • Work in company

    Manager - Transactional Services

    Only for registered members

    This role offers a comprehensive understanding of the end-to-end lifecycle of reinsurance broking along with opportunities to enhance both knowledge and leadership skills. · Liasoning with Clients/ Markets to resolve Technical & accounting queries · Liasioning with Brokers to get ...

    Mumbai Metropolitan Region

    2 weeks ago

  • Work in company

    Site Services Manager

    Only for registered members

    Kick start your career by working in a team managing some of the world's most inspiring office spaces. With nearly 10 million square feet of office space across Asia, there is plenty of room to grow The JLL account team has developed a unique culture, drawing and adapting from JL ...

    Mumbai Metropolitan Region

    1 month ago

  • Work in company

    Soft Services Manager

    Only for registered members

    You will manage all the activities related to housekeeping, pest control, facade cleaning, and horticulture. · ...

    Mumbai Metropolitan Region

    2 weeks ago

  • Work in company

    Client Servicing Manager

    Only for registered members

    Leading the client relationship and managing expectations and deliverables. Identify client's communication needs through all channels ‐ guide client on how these channels should work together to create an integrated partnership .. Inputing into measurable business impact of our ...

    Mumbai Metropolitan Region

    1 month ago

  • Work in company

    Senior - Managed Services

    Only for registered members

    The Senior Accountant is responsible for ensuring that accounting and reporting goals are met timely and accurately through leading and assisting with certain transactional items, reconciliations, report preparation and special projects. · ...

    Mumbai Metropolitan Region

    1 month ago

  • Work in company

    Assistant Manager-Service

    Only for registered members

    Provide on-site service support troubleshooting and maintenance for Access Control and CCTV systems. · ...

    Mumbai Metropolitan Region

    1 month ago

Jobs
>
Customer service manager