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    Manager - Retail Franchisee Operations - Ahmedabad, India - Vodafone Idea Limited

    Vodafone Idea Limited
    Vodafone Idea Limited Ahmedabad, India

    4 days ago

    vodafone idea limited background
    Description

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

    Role

    Franchisee Lead Retail

    Job Level/ Designation

    M1 /Manager

    Function / Department

    Retail

    Location

    Gujarat

    Job Purpose

    Overall responsibility of managing franchisee channels and driving all activities at a VIL franchisee store spanning customer service, store-level sales, outbound sales and managing franchisee profitability.

    Key Result Areas/Accountabilities

  • Franchisee handling
  • Sales acquisition (in bound and out bound)
  • Customer Service
  • People management
  • Franchisee profitability
  • HSW

    • Core Competencies, Knowledge, Experience

  • Channel handling skill
  • Good communication and convincing skills
  • Customer handling
  • Outbound sales handling skills
  • Team handling skills
  • Decision making and delivering results

    • Must have technical / professional qualifications

  • Graduate

    • Years of Experience

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