Quality Analyst - Sonipat, Haryana

This position involves leading and managing a QA team in quality assurance processes. It requires developing quality standards, monitoring metrics, working with product development teams to ensure quality integration into the product lifecycle. · ...

The Quality Analyst leads and manages the QA team in quality assurance processes. · Develops and enforces quality standards. · Maintains communication with other departments. · ...

L'analista di qualita' e' responsabile dell'audit delle chiamate. · ...

We are Hiring Quality Analyst - Gurgaon. · We require Candidate profile:Mandatory: Quality Analyst Experience Mandate into International Customer service - Voice · Excellent Communication · Immediate joiners preferred. · ...

+ Participate in customer listening programs to identify customer needs, satisfaction levels and expectations. · + Provide actionable data and quality insights to internal support teams as required. · Perform call monitoring in accordance with defined formats and quality benchmar ...

+Role - Quality Analyst - Service Desk Experience - 2 Years Minimum Work Mode- WFO Skills - QC Tools Technical Audit Service Desk Call audit Quality check · ...

Hiring Quality Analyst BPO International Minimum 1 year of Quality experience in BPO Strong knowledge of QA parameters & call audits Salary Up to 35 thousand · ...

Roles and Responsibilities · Conduct call audits to ensure quality standards are met. · Perform call calibration exercises with team members to maintain consistency in evaluation criteria. · Monitor calls for quality assurance purposes, providing feedback to agents on performance ...

Analyzes quality processes and metrics to ensure alignment with company standards. · ...

This is a full-time on-site position based in New Delhi for a Quality Analyst. · ...

The Quality Analyst will support a government project by ensuring quality control, compliance, and continuous improvement in line with government standards and project goals. · Develop and implement QA processes, policies, and standards for the project. · Conduct regular audits, ...

· The Quality Analyst will support a government project by ensuring quality control, compliance, and continuous improvement in line with government standards and project goals. The role involves analyzing processes, developing test cases, conducting audits, and creating reports ...

The Quality Analyst will be responsible for auditing calls and ensuring they meet quality standards. · ...

We're looking for Quality Analysts who can participate in call monitoring processes design improvement quality benchmarks tracking team individual performance provide actionable data insights management teams participate customer listening programs identify needs satisfaction lev ...

Role- Quality Analyst - Service Desk Experience-Min 2 Years in international BPO (Service Desk) | Technical Support | QC Tools | RCA Min. 1 Year as Quality Analyst on papers Shift- Night shift Location- Bangalore CTC- Up 6 LPA Notice- 0-30 Days WFO · ...

We are looking for a highly skilled Quality Analyst to join our team. · Design automated test solutions to ensure high quality software delivery. · Work closely with development and product teams to enhance automation coverage. · ...

Quality analyst with one year of experience required. · Graduate degree required. · ...

We are seeking a Quality Analyst to join our team. The successful candidate will have a strong background in service desk operations and quality assurance. · ...

We are looking for a detail-oriented Quality Analyst to monitor customer interactions to ensure service excellence. · Monitor inbound/outbound calls as per defined quality parameters. · ...

We are seeking a QA Analyst / QA Engineer to own end-to-end quality for a React Native mobile application (Android & iOS) and a backend. · ...