Clinical Sales Specialist - Mumbai, India - Siemens Healthcare Private Limited

    Siemens Healthcare Private Limited
    Siemens Healthcare Private Limited Mumbai, India

    1 week ago

    Default job background
    Permanent
    Description

    Job Description:

    Siemens Healthineers is seeking ahighly motivated and technically proficient Product ApplicationSpecialist to join our Point of Care (POC) business unit. As a 'Product ApplicationSpecialist', you will play a pivotal role in supporting the sales team throughpre-sales activities, conducting sales demos, engaging with customers inclinical settings, and handling technical escalations or product servicerelated assignments.

    Responsibilities:

  • Pre-sales Support:
  • Collaborate with the sales team to understandcustomer needs and tailor product demonstrations accordingly.
  • Conduct pre-sales presentations, product walkthroughs,and technical discussions to showcase the capabilities of Siemens Healthineers'Point of Care solutions.
  • Portfolio 'Solution Show(s)'
  • Support pre-bid meetings for tender basedprojects
  • Sales Demos:
  • Lead and coordinate product demonstrations, ensuringa comprehensive showcase of features and benefits.
  • Provide in-depth technical insights during demosto address customer inquiries and concerns effectively.
  • Customer Clinical Engagements:
  • Engage with healthcare professionals in clinicalsettings to understand workflow requirements and clinical challenges.
  • Demonstrate (technically) how SiemensHealthineers' POC solutions can address specific clinical needs and improvepatient outcomes.
  • Technical Expertise:
  • Maintain a thorough understanding of Siemens Healthineers'Point of Care product portfolio.
  • Stay updated on industry trends, competitiveproducts, and emerging technologies related to Point of Care.
  • Escalation Management:
  • Act as a technical point of contact for customerescalations, working closely with the support team to resolve issues promptly.
  • Provide timely and accurate updates to customersand manage internal stakeholder communication during escalation management.
  • Product Trainings & Hands-on Sessions:
  • Organize and lead hands-on training sessions forcustomers, sales and channel partner teams to enhance their proficiency inusing Siemens Healthineers' Point of Care products.
  • Provide ongoing support and follow-up sessionsto reinforce efficient usage and address any user concerns.

    • Qualification(s):

  • Bachelor's degree in a relevant field (e.g.,Biomedical Engineering, Clinical Laboratory Science, etc.).
  • Proven experience (min. 3 years) in a similarrole within the healthcare or diagnostics industry.
  • In-depth knowledge of Point of Care diagnosticsand familiarity with Siemens Healthineers' product portfolio.
  • Excellent communication and presentation skills,with the ability to articulate complex technical concepts to both technical andnon-technical audiences.
  • Strong problem-solving skills and the ability tohandle technical escalations efficiently.
  • Ability to work collaboratively withcross-functional teams, including sales, marketing, and support.