- Front office executives greet everyone who enters the establishment, creating a positive interaction that reflects well on the employer.
- Known for their helpfulness and knowledge of the facility, front office executives' direct people where to go.
- For instance, in a hotel, they might check guests into the computer system, explain room details and amenities, answer questions about food service or local transportation, and assist with luggage.
- Closely working with all EA's for visitor management
- Front office executives handle incoming calls, providing basic information such as hours of operation or directions.
- They also direct other inquiries to the appropriate staff member.
- Positioned where people arrive and leave, front office executives act as the "eyes and ears" of the facility.
- They monitor who is coming and going and report anything suspicious.
- Front office executives may perform routine clerical and administrative tasks, such as sorting mail, filing, data entry, and package handling.
- Coordinate with vendors for delivery like flower vendor/Stationery vendor
- Making a visit every hour on the reception floor to check the meeting room upkeep/cleanliness post every meeting.
- Sharing feedback survey forms to the host & maintain the data as desired.
- Maintaining stationery trackers, issuance/Consumption & Requisition.
- Daily event tracker
- Visitor management & tracker
- New Hire Orientation setup's coordination & tracker
- Requisition and inventory of Stationery and Medicines
- Overseeing mail room operations like printing, shredding and courier services
- Responsible for monthly servicing of shredder machines
- Maintaining monthly consumption records for Stationary Processing of courier services bills by the 5th of each month post verifying the cost bifurcation sheet
Front Office Executive - Gurugram, India - JLL
Description
Front Office Executive
Integrated Facilities Management – Corporate Solutions (Gurgaon, India)
A front office executive plays a crucial role in the administrative staff. They are often the first point of contact in an office and provide essential support to the entire organization. Here are some key aspects of their job:
What Job Involves :
Welcome Customers :
Provide Service :
Answer Phones :
Help with Security :
General Office Upkeep :
Feedback Surveys
Reports
Mail Room Operations (Need Base)
Sound like you? To apply you need to have:
Mastery in the field
You should have earned an experience of more than 2 years in Front office. This profile will be working in shifts, shift timings : 6:30 am till 3:30 am/ 2pm to 11 pm) on rotational basis. Drop from office will be given in case working in 2pm shift. This profile will be required to work 6 days in a week. We'll also expect you to work as a part of a diverse team in both leadership and individual contributor expertise.
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.