Park+ - City Head - Valet Business (4-7 yrs) - Bangalore, India - iimjobs

    iimjobs
    iimjobs Bangalore, India

    Found in: beBee S2 IN - 1 week ago

    Iimjobs background
    Full time
    Description
    City Head

    Steer and oversee New business addition & business operations for Valet Business on live projects within a designated city/region

    • Manage P & L, auxiliary costs and revenue continuity at all assigned sites by manipulating and owning ground performance and business levers
    • Oversee Area Manager bandwidth & ground team work reports on a daily basis to ensure adherence to SOPs defined by the department
    • Manage City level operations to minimize user escalation & streamline B2B collection process as per agreed terms on projects
    • Identify new business opportunities and add to revenue and user growth by onboarding accounts at B2B level
    • Manage deployed operations schedules to over see process level gaps and running operations across all projects in the city
    • Own product usage and growth metrics for user acquisition and repeat user CSAT/rating growth
    Track manpower activity, to include successful completion of designated tasks

    • Liaison with client & management teams to coordinate and report on ongoing issues
    • Create & deliver reports to managers and maintain complete visibility in Data & action planned
    • Identify organizational or employeerelated issues & create effective solutions for valet business growth with current clients