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    Front Office Receptionist - Ernakulam, India - Factor Human Resources Pvt. Ltd.

    Factor Human Resources Pvt. Ltd.
    Factor Human Resources Pvt. Ltd. Ernakulam, India

    1 week ago

    Default job background
    Full time
    Description

    Company Overview

    Factor Human Resources Private Limited is a leading name in the Human Resources Services industry, specializing in end-to-end HR solutions. With over 12 years of experience, we are known for our exceptional customer service and technological advantage. Headquartered in Cochin, Kerala, FHR has a multi-city presence and offers best-in-class services in Human Resource Consulting, Contract/Permanent Staffing, Payrolling, Statutory compliances, and Data Management Solutions.

    Job Overview

    We are seeking a talented and dynamic Front Office Receptionist to join our team at Factor Human Resources Pvt. Ltd. As a Front Office Receptionist, you will be responsible for providing exceptional customer service and administrative support to our clients and employees. This is a full-time position located in Ernakulam, Kerala, India, and requires 1 to 3 years of experience in a similar role.

    Qualifications and Skills

    • 1-3 years of experience as a Front Office Receptionist or in a similar role
    • Proficiency in Microsoft Excel and other MS Office tools
    • Excellent communication and interpersonal skills
    • Strong organizational and time management abilities
    • Ability to handle multiple tasks and prioritize effectively
    • Attention to detail and accuracy in data entry
    • Knowledge of general administrative and clerical procedures
    • Professional and pleasant demeanor
    • Ability to work independently and as part of a team
    • Familiarity with office equipment and basic troubleshooting

    Roles and Responsibilities

    • Welcome and greet clients, visitors, and employees in a professional and friendly manner
    • Handle incoming calls, answer inquiries, and direct calls to the appropriate person or department
    • Manage the reception area and maintain a clean and organized workspace
    • Schedule appointments and maintain calendars for meetings and events
    • Coordinate with internal teams to ensure smooth office operations
    • Assist in various administrative tasks such as data entry, filing, and record-keeping
    • Provide general administrative support to the management team
    • Handle incoming and outgoing mail and packages
    • Maintain office supplies inventory and place orders when needed
    • Ensure compliance with company policies and procedures
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