Process Manager - Mumbai, India - Zigsaw

    Zigsaw
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    Description

    Overview:

    The ProcessManager plays a crucial role in overseeing and improving theoperational processes within the organization. They are responsiblefor ensuring efficiency identifying areas for improvement andimplementing strategies to optimize workflow and increaseproductivity.

    KeyResponsibilities:

    • Develop andimplement process improvement initiatives to enhance operationalefficiency.
    • Lead and manage crossfunctionalteams to analyze and optimize businessprocesses.
    • Identify bottlenecks and streamlineprocesses to improve overallproductivity.
    • Utilize data and analytics toidentify opportunities for processoptimization.
    • Collaborate with variousdepartments to standardize and document existingprocesses.
    • Monitor and evaluate key performanceindicators to measure the effectiveness of processimprovements.
    • Implement best practices inprocess management and drive continuousimprovement.
    • Coordinate with stakeholders toensure seamless integration of new processes andprocedures.
    • Participate in the development andimplementation of new systems and technologies to support processimprovements.
    • Provide training and support tostaff to ensure understanding and adherence to optimizedprocesses.

    RequiredQualifications:

    • Bachelors degree inBusiness Administration Engineering or relatedfield.
    • Proven experience in process managementprocess improvement or relatedfield.
    • Demonstrated experience in projectmanagement and the execution of process improvementinitiatives.
    • Strong analytical andproblemsolving skills.
    • Excellent communicationand interpersonal abilities.
    • Proficiency inprocess mapping and documentationtools.
    • Ability to lead and motivatecrossfunctional teams.
    • Understanding of LeanSix Sigma principles and methodologies.
    • Solidknowledge of performance measurement and managementtechniques.
    • Proven track record of drivingcontinuous improvement in operationalprocesses.
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    projectmanagement,process improvement,process mapping,interpersonalskills,analytical skills,leadership,analytical thinking,performancemeasurement,communication,lean six sigma