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- On-Site Troubleshooting: Travel to client locations to diagnose hardware problems in computers, laptops, printers, and other peripherals.
- . Repair and Maintenance: Perform hardware repairs, upgrades, and replacements on-site, ensuring minimal disruption to the client's operations.
- . Technical Support: Provide technical guidance and support to clients on hardware-related issues, ensuring clear communication and effective problem resolution.
- Documentation: Maintain detailed records of repairs, parts used, and services provided for accurate reporting and future reference.
- Customer Service: Deliver excellent customer service, building positive relationships with clients and ensuring their satisfaction with the service provided.
Computer Hardware Technician - Ernakulam, India - USAM TECHNOLOGY SOLUTIONS PRIVATE LIMITED
