Senior Executive EXL/SE/982359 - Pune, India - exl

    exl
    exl Pune, India

    2 weeks ago

    EXL background
    Description

    Job Description

  • Ensure that the process transactions are processed as per Desk Top procedures
  • Ensure that the assigned targets in accordance with SLA are met
  • Ensure that the quality of the transactions is in compliance with predefined parameters.
  • Ensure adherence to established attendance schedules
  • Ensure adherence to Company Policies and Procedure
  • AM for the purpose of reporting performance, clarifying concerns, and seeking feedback and support.
  • Manager for the purpose of settling issues left unresolved by the AM
  • CCEs (Team Members) for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required.