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- Ensure that the process transactions are processed as per Desk Top procedures
- Ensure that the assigned targets in accordance with SLA are met
- Ensure that the quality of the transactions is in compliance with predefined parameters.
- Ensure adherence to established attendance schedules
- Ensure adherence to Company Policies and Procedure
- AM for the purpose of reporting performance, clarifying concerns, and seeking feedback and support.
- Manager for the purpose of settling issues left unresolved by the AM
- CCEs (Team Members) for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required.
Senior Executive EXL/SE/982359 - Pune, India - exl
Description
Job Description