Travel Desk Associate - Pune
1 day ago
Job description
Hi,
We are looking to hire people for our Global Travel Desk.
Location: Pune
Work Mode: Work from office
Experience:5-9 years
Job Description
Role Overview
We are seeking experienced Global Corporate Travel Executives with a strong travel agency background to manage end-to-end travel operations for our global workforce.
This role will be responsible for booking and coordinating domestic and international travel across multiple geographies, ensuring cost optimization, compliance with company travel policies, and seamless travel experience for employees and leadership teams.
The ideal candidate must have prior experience working in a travel agency environment handling corporate accounts and managing high-volume, multi-country travel bookings.
Experience
- 5-8 years of experience in a travel agency handling corporate accounts
- Proven experience in global flight ticketing and travel coordination
- Strong knowledge of international fare rules, reissues, and refunds
Technical Skills
- Hands-on experience with GDS systems (Amadeus/Galileo/Sabre)
- Knowledge of global visa processes
- Proficiency in MS Excel and reporting tools
Key Responsibilities
Global Travel Booking & Coordination
- Manage end-to-end domestic and international flight bookings across Americas, Europe, and Asia.
- Handle hotel reservations, ground transportation, visa coordination, and travel insurance.
- Ensure optimal routing, cost efficiency, and adherence to travel budgets.
- Manage urgent and last-minute bookings with high responsiveness.
Travel Policy Compliance & Cost Optimization
- Ensure strict adherence to company travel policies.
- Negotiate fares and corporate rates wherever applicable.
- Monitor travel spend and identify opportunities for savings.
- Maintain preferred airline and hotel vendor relationships.
Stakeholder Management
- Work closely with HR, Finance, and Business Leaders across geographies.
- Provide proactive travel advisories and itinerary updates.
- Support senior leadership and executive travel requirements.
Travel Risk & Issue Management
- Manage cancellations, rescheduling, refunds, and emergency travel changes.
- Track travel disruptions (weather, geopolitical, airline issues) and provide timely solutions.
- Maintain up-to-date documentation and compliance records.
Systems & Reporting
- Use global booking systems (Amadeus, Galileo, Sabre, etc.).
- Maintain accurate booking data and reporting dashboards.
- Provide periodic travel expense and usage reports.
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