Customer Success Manager - IND-Mumbai-One World Center, India
1 month ago
Job summary
The Customer Success Manager is responsible for encouraging relationships and being a trusted advisor to our Trading Customers who use our Trading Desktop Solutions through the customer experience journey.They will work mainly with users in the trading space covering mainly sell-side customers.
The CSMs success will be measured by:
- Customer onboarding activities, including various types of trainings/presentations
- Breadth & depth of customer relationships
- Retention and risk mitigation management
Job description
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