- Coordinate with category teams and build CRM plan intended to drive growth via in-app channels
- Execution rigor, end-to-end campaign management
- Attention to detail, spot discrepancies if any during campaign execution
- Periodically monitor and report campaign effectiveness
- Cross-functional collaboration, including working with internal stakeholders
- Strong work ethic and willingness to learn
- 1+ years of marketing experience
- Should be comfortable building and analyzing monthly performance reports
- Experience with CRM tools will be a plus.
- Proficient in Excel and PowerPoint
Senior Executive - Bengaluru, India - PhonePe
Description
Senior Executive - CRM
About PhonePe
PhonePe is India's leading digital payments platform with over 500 million+ registered users. Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments, buy gold, and make investments. PhonePe went live for customers in August 2016 and was the first non-banking UPI app that offered money transfer to individuals and merchants, recharges and bill payments to begin with. In 2017, PhonePe forayed into financial services with the launch of digital gold, providing users with a safe and convenient option to buy 24-karat gold securely on its platform. PhonePe has since launched Mutual Funds and Insurance products like tax-saving funds, liquid funds, and international travel insurance.
PhonePe launched its Switch platform in 2018, and today its customers can place orders on over 300 apps including Ola, Myntra, IRCTC, Goibibo, RedBus, Oyo, etc. directly from within the PhonePe mobile app. PhonePe is accepted at over 30 million merchant outlets across 500 cities nationally.
Culture
At PhonePe, we take extra care to make sure you give your best at work, Everyday And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country, and executing your dreams with purpose and speed, join us
PhonePe India's leading digital payments platform is looking to hire a Senior Executive CRM Ops. The candidate will be responsible for executing & managing CRM campaigns across push, email, and SMS channels, focusing on driving conversion and consumer retention.
JOB DUTIES
MINIMUM QUALIFICATIONS