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    Technical Writer - Vadodara, India - Civica UK Ltd

    Civica UK Ltd
    Civica UK Ltd Vadodara, India

    5 days ago

    Default job background
    Full time
    Description
    • Write and Update User guide, Online Help Documents and Training materials content as needed for our Products.
    • Conduct walkthrough with customer and relevant stakeholders
    • Analyse new requirements, provide functional design and identifying individual tasks to be detailed in the User Guide and other related documents.
    • Build the flow diagrams and detail the key features user would be using
    • Create functional document in order to meet requirements.
    • Contribute to document the discussions around the fulfilment of requirements and key product features from functional prospective.
    • Comply with Civica's ISO 9001 Quality Management System.
    • Research education-related topics (combining online sources, existing application, user guides and studies)
    • Prepare well-structured drafts using Content/help Management Systems
    • Proofread and edit blog posts before publication
    • Submit work to lead Business Analyst for input and approval
    • Conduct simple keyword research and frequent queries in the help and User guides
    • Write and Review the Release Notes
    • Identify customers' needs and gaps in our content and recommend new topics

    Requirements

    1. Develops user manuals, program documentation, training manuals, and operational procedures from scratch - 2 to 4 Years

    2. Frequently coordinated with other technical writers to preparation and publication of all in-house technical materials - 2 to 4 Years

    3. Regularly work with experts on specific subject matters to ensure accuracy, relevancy, and usability of all technical content - 2 to 4 Years

    4. Fluent in grammar, information mapping, vocabulary and plain English writing - 2 to 4 Years

    5. Excellent communication skills and interpersonal qualities - 2 to 4 Years

    Benefits

    Life at Civica is fun and flexible. We have the following benefits that make us – one of the top employers of choice and a great place to work.

    Civica Foundation | Giving Culture: We encourage our people to take advantage of our Days of Difference initiative that makes a lasting impact in the community through goodness and charity.

    Civica Culture | Work life balance and Blended working: Flexible working, less commuting and more time with friends and family gives a perfect work life balance to our people.

    Learning and Development | Growth Opportunities: Civica has a unique 70:20:10 learning model, which supports your learning demands in an interesting, challenging & fun way

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