Telecalling - Mumbai City, India - Ketto Online Ventures Private Limited

Description

Job description
Roles & Responsibilities
Call existing/potential customers to explain about products/services to generate sales/revenue for the organization
To utilize inbound/outbound calls to cross-sell & up-sell products/services
To share and record accurate information of communication with customers to update database
Answer questions regarding products/services to ensure customer satisfaction
Ask relevant questions to understand customer requirements.
Develop and sustain relationships with customers to encourage repeat business.
Develop in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
Meet/exceed daily and monthly targets with respect to call volume and sales
Professional Experiences
Proven experience working as a tele sales executive or customer service role
Proven track record of successfully meeting sales targets preferably over the phone
Good knowledge of relevant computer programs and telephone systems
Proficient in all Microsoft Office applications.
Functional & Behavioral Competencies
Strong analytical and problem-solving skills.
Strong negotiation and consultative sales skills.
Growth and aggressive delivery, targets-oriented mind-set
Ability to deliver in high pace environment
Strong organizational skills
Excellent communication and customer service skills.
What do we offer
Attractive salary & performance-linked bonuses
Health Insurance benefit
Fun, casual & flexible work environment
Entrepreneurial, forward-looking, growth-driven & open work culture
Incentive upto - 50,000

• Job Types: Full-time, Regular / Permanent

Salary:
₹200, ₹600,000.00 per year