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- Interacting via various channels, such as live chat, emails, social media and direct calls
- Modifying sales pitches in response to customer demand
- Acquiring and retaining contact information databases
- Put forward suggestions in accordance with the requirements of the consumer
- Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action
Executive - Noida, India - Innovix Tech Solutions India Pvt. Ltd.
Description
Telecaller Duties And Responsibilities
Telecallers discuss with potential customers to inform them of the companys offerings and services. They ensure the prospects are aware of the brand along the journey and influence them to enter the sales funnel. Additionally, they engage with existing customers to collect data on the impacts of the companys merchandise or services, which they subsequently relay to the relevant divisions to improve the user experience. A tele caller may also carry out the following tasks:
Contact
Address:- office no-1 Second floor, Plot no- 15, Sector -3 Noida