Hybrid QA Salesforce CRM - Mumbai, India - TIAA

    TIAA
    TIAA Mumbai, India

    3 weeks ago

    tiaa background
    Full time
    Description
    Testing
    The Testing IT job evaluates equipment and processes to improve the safety, reliability, and maintainability of products and systems. While closely supervised, this job tests the performance of various systems, applications and databases and works under close supervision to support quality assurance and management staff processes.

    Key Responsibilities and Duties
  • Maintains test cases, scenarios and scripts to ensure the quality of information systems, applications and databases delivered.
  • Schedules, organizes and participates in internal and external audits, and follows up with a timely response on corrective action.
  • Analyzes and presents the results of testing sessions, and troubleshoots technical problems and issues.
  • Compiles testing tools and processes for use in projects, and participates in the selection of testing approaches.
  • Reviews the design and development of usability testing programs, cases, scenarios and processes to ensure that all functions are thoroughly tested.
  • Communicates information on standards, procedures, requirements and quality initiatives.
    • Educational Requirements
  • University (Degree) Preferred
    • Work Experience
  • No Experience Required
    • Physical Requirements
  • Physical Requirements: Sedentary Work
    • Career Level
    5IC

    SUMMARY

    Responsible for functional manual testing of CRM Applications like Salesforce CRM including Salesforce Sales Cloud and Salesforce Service Cloud along with Automation Testing using Selenium / Copado and catering to Financial Services such as retirement, payment, wealth solutions.

    BUSINESS OR INDUSTRY EXPERIENCE

    Candidate with 2 to 9 years of Salesforce CRM Testing experience in Salesforce Sales Cloud and Salesforce Service Cloud along with Automation Testing using Selenium or Copado

    Related SkillsAgile Methodology, Agile Project Management, Analytical Skills, Database Testing, Detail-Oriented, Problem Solving, Software Testing, Test Automation, Test Planning

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    Company Overview

    TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

    Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

    We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.