- Understand & craft successful product conceptualization & delivery by synthesizing the intersection of market environment, consumer behavior & business ambition
- Can empathize well with & understand the motivations of users
- Have proved expertise in User Research, Processes for creating Personas, Customer Journey Maps & User Flows
- Understand existing mental models & expectations of users based on contemporary experiences
- Have an exceptional eye for visual and interaction details
- Can communicate design decisions effectively
- Ability to present your design strategy and persuade stakeholders while solving user problems creatively and effectively
- Ability to act as an indispensable member of the product delivery team throughout all phases of product development
- Comfortable with Agile/iterative project management methodologies
- Ability to identify metrics & analytics to track impact of design decision through quantitative data
- Collaborate & communicate effectively across disciplines such as Technology, Product, Operations, Marketing & Analytics teams to design & implement solutions
- Have a curious mind; measure what really matters and can design subsequent iterations basis insight
- Hands on knowledge of behavioral analytics platforms, BI tools and SDLC tracking tools
- Are passionate about operating interactively
- Are passionate about consumer behavior and culture; enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas.
- Are comfortable progressively iteratively while balancing the need for a minimal level of service a digital asset should provide when a customer engages with it
- Can identify raw stones and iteratively polish them into shining diamonds.
- Like to work in a space where everyone can see what others are doing
- Take help from others when stuck and encourage others when there are setbacks
- Take full responsibility for your own output while thinking wing to wing across the organization; to solve for the customer
- Have 6-8 years of total experience with atleast 3 years domain experience in any of these sectors health insurance, wellness, payments, financial services ecommerce, insurance core systems, health tech, insure tech tele-sales & non voice customer servicing platforms, loyalty platforms
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Experience/Skill: · Bachelor s Degree in information system management, Computer Science · and Business preferred. · 2+ years with proven project management experience in Information Systems implementation or IT consultancy/Business Analysts. · Experience working fast pace parall ...
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you could be the right candidate if you · Have 10-15 years of total experience with any of these sectors: health insurance, wellness, payments, financial services e-commerce, insurance core systems, insurance tele-sales & customer servicing. At least 3 years experience in health ...
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Minimum Experience, Behaviors and Education Requirements · A university degree in Computer Science, Data Analysis or similar education and work experience · Minimum of 4 years experience in a similar role or as a data analyst · Experience on analysing mobile applications data. · ...
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Skill Set' Proven experience in manual testing, preferably within the banking or financial services sector. · Strong ability in requirement analysis, test case design, and test execution. · Excellent attention to detail and strong analytical thinking. · Proficient in defect ident ...
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Manage and mentor a team of Oracle HCM support analysts, providing guidance and fostering a collaborative and high-performing environment. · Oversee the timely resolution of all Oracle HCM system incidents, cases and requests, ensuring service level agreements (SLAs) are met. · M ...
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Manager - Business Analyst - Kolkata, Delhi, Mumbai - confidential
Description
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