Learning & development - Tax Technology - Senior Associate / AM - Trust Solutions innovation - Kolkata, India - PRICEWATERHOUSECOOPERS SERVICE DELIVERY CENTER (KOLKATA) PRIVATE LIMITED

PRICEWATERHOUSECOOPERS SERVICE DELIVERY CENTER (KOLKATA) PRIVATE LIMITED Kolkata, India

6 hours ago

PRICEWATERHOUSECOOPERS SERVICE DELIVERY CENTER (KOLKATA) PRIVATE LIMITED background

Full time

Description

Description

& SummaryA career within Tax Technology services, will provide you with the opportunity to work directly with senior Information Technology professionals within PwC, as well as with our clients, in order to provide specialised assistance to troubleshoot and resolve issues surrounding the technical application aspects of our tax technology solutions.

Our team is responsible for acting as the direct liaison with information technology professionals at PwC and our clients by providing specialised assistance to troubleshoot and resolve issues with our tax technology solutions. You'll focus on utilising proprietary web applications and managing technology support.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

Use feedback and reflection to develop self awareness, personal strengths and address development areas.

Delegate to others to provide stretch opportunities, coaching them to deliver results.

Demonstrate critical thinking and the ability to bring order to unstructured problems.

Use a broad range of tools and techniques to extract insights from current industry or sector trends.

Review your work and that of others for quality, accuracy and relevance.

Know how and when to use tools available for a given situation and can explain the reasons for this choice.

Seek and embrace opportunities which give exposure to different situations, environments and perspectives.

Use straightforward communication, in a structured way, when influencing and connecting with others.

Able to read situations and modify behavior to build quality relationships.

Uphold the firm's code of ethics and business conduct.

Preferred skills

Responsible for working with cross-functional tax technology teams to support engagement teams using internal accelerators including, but not limited to, PwC tax applications and third-party applications as part of their compliance and provision processes. The candidate should be willing to upskill and develop an understanding of how the tools in the PwC Tax ecosystem work together to effectively implement the tools and provide consultative advice towards best practices. The candidate would:

Act as a trusted advisor on compliance process and technology consultations

Responsible for providing timely updates to Enablement Team leader

Work with the business to identify gaps in process and/or technology and then leverage the TSIT network to close them

Be responsible for providing guidance to intern&al PwC Tax engagement teams on the correct process for implementing state compliance and provision tools and technologies

Be responsible for continually updating standard processes for the PwC Tax ecosystem

Assist with the coordination with Tax engagement leaders, TSIT leaders, and Acceleration Center team

Assist with the coordination with fellow TSIT Enabling teams including Business Analysts, Product Managers, Data Strategy, Digital Pursuits, Process Excellence, Change Management and Adoption, Training and Support

Minimum years experience required

Three or more years of US Tax domain experience Coordinate with national and TSIT communication teams

Demonstrates some abilities and/or a proven record of success as both an individual contributor and team member in the following areas:

Executing training and support activities; Establishing standards for execution of product, training, support & adoption; Co-developing a toolkit of templates & artifacts; Aligning with business portfolio leaders and the business product user community; Aligning with Acceleration Center leaders; Providing product best practice expertise; Coordinating with enabling teams including business analysts, product managers, process excellence, data strategy, digital pursuits, change management; Co-developing product release training and support plans with product managers; Co-developing product Micro-Site & training materials; Delivering product training and providing L2 product support; Assisting in producing training and L2 support metrics for continuous improvement Co-developing training materials for both US and Acceleration Center staff, delivered through formal learning and development channels

Additional application instructions

Any graduation / post-graduation with the related experience

In Tax, promotion to Manager requires the holding of an active primary credential of either (1) US CPA or foreign equivalent or (2) US Enrolled Agent in good standing with an appropriate regulatory body or (3) a Firm approved Secondary Credential

Education

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications

Required Skills

Optional Skills

Desired Languages

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

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