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- Vision & Strategy – Set a clear vision to solve customer problems, aligning with business goals and addressing key challenges.
- Voice of the customer – Collect feedback from customers to understand pain points and needs and translate this data to prioritize outcomes that improve customer satisfaction.
- Roadmap & strategic prioritization – Develop and maintain a strategic service roadmap, and a prioritized backlog with outcomes that align with business goals and prioritize customer impact.
- Pitch business value and get executive buy-in.
- Cross-Functional collaboration – Work with Engineering and stakeholders to develop and ensure seamless integration of solutions to deliver value.
- Tracking & Reporting – Define, monitor and present key metrics and developer engagement to assess product performance and identify areas for improvement.
- Continuous Improvement – Use feedback and data to refine and enhance the service, ensuring continuous delivery of value to developers.
- Innovation – Lead efforts to explore new technologies and solutions that reduce friction and empower developers to work more efficiently.
- Execution & delivery – Manage the full product lifecycle, and partner with Engineering lead to ensure timely delivery of high-quality solutions with measurable outcomes.
- Problem-Solving Mindset: Ability to approach challenges analytically, ask the right questions, and have strong collaborative approach to partner with cross functional teams to identify and solve problems and deliver complex solutions with a customer-first focus
- Customer Empathy: A deep curiosity about users and a passion for creating products that address their needs and improve their lives.
- Proactive Attitude: Eagerness to learn, take initiative, influence directions and seek out opportunities for growth and improvement.
- Basic Technical Understanding: Familiarity with the product development process and a basic understanding of software development principles (hands-on technical experience is not mandatory, but an interest in learning is essential).
- Strong Communication Skills: Excellent verbal and written communication skills, with the ability to translate complex concepts into clear, actionable insights.
- Confident presentation skills to walkthrough roadmap, metrics and report progress to org leaders.
- Organizational Skills: Ability to manage multiple tasks, set priorities, and work effectively in a fast-paced environment.
- Team Player: Collaborative attitude and the ability to work cross-functionally with diverse teams, demonstrating adaptability and emotional intelligence
- Tools: Familiarity in product management tools such as Jira, Confluence, Aha.
- Technology: Familiarity and understanding of Cloud technologies, System Architecture, User interface design principles.
- Experience: 5+ years of experience in software product owner or manager role or similar experience in software development, engineering, or product management with a proven ability to support the product and engineering organization.
Product Manager - Bengaluru - FICO

Description
The Opportunity
As a Product Manager, you will help shape the vision and strategy of Platform services by leveraging business goals, industry trends, and customer insights to build and support FICO Platform.
You'll collaborate with the team to prioritize key focus areas and ensure everyone is aligned on the "why" behind our priorities.
What You'll Contribute
What We're Seeking
7+ years of experience in product manager role with a background in building products for developers.
Ideal candidate possesses following attributes:
Our Offer to You
An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
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