ServiceNowIntegrationRachnaBengaluru - Coders Brain Technology Pvt. Ltd.

Description

Coders Brain is a global leader in itsservices digital and business solutions that partners withitsclients to simplify strengthen andtransform their businesses.

We ensure the highest levels ofcertainty andsatisfaction through a deepsetcommitment to our clients comprehensive industry expertise and aglobalnetwork of innovation and deliverycenters.

We achieved our success because of how successfully weintegratewith ourclients.
Technical Skills1. Should have a minimum experience of 3 to7 years in ServiceNow.2. Should haveexperience working with AWS Service ManagementConnectorforServiceNow3. Should have experience workingon Providing preapproved secured andgoverned AWS resources to end usersthroughAWS ServiceCatalog. Executing automation playbooksthrough AWS Systems Manager. Trackingresources in the CMDB powered by AWS Config seamlesslyonServiceNow with the AWS Service ManagementConnector. Defining new resource types basedon ServiceNow CMDB tables andsynchronizethese with AWS Config customresources. Configuring syncing AWS SecurityHub findings to ServiceNow incidentsorproblems.4. Shouldhave an understanding of ServiceNow development including creationofClient Scripts UI Policies Business Rulesetc.5. Should be able to analyse ITSMprocesses endtoend and map them toServiceNow.6. Should be able to developServiceNow integrations based on REST/SOAPAPI7. Should be aware of integrationstandards and best practices like error handlingetc8.

Support the development andconfiguration of a variety of areas primarilyinIncident Problem Change Service Portal PPMSLA Service Catalog KnowledgeRelease AssetManagement Integrations with majority of EUS (End UserServicesrelated)integrations.9.

Experience in security setupand manage security inside the instance10.Hands on experience on Flow designer11.Client side and serverside javascripting.12. Uni and bidirectionalintegration using SOAP and REST messages13.Collaborate with team members to define analyse understand anddocumentbusiness and technicalrequirements.14. Using SCRUM / Agilemethodologies design and develop / configureformsworkflows; create scripts to buildlogic.15. Formulate testing approach testcases and document them16. Unit andregression test implemented solutions asrequired17. Support User Acceptance Testsand implement code into Production18.Participate in and support ServiceNow version upgrades. Installtest and take newapplications live inServiceNow19. Offer technical solutions toaddress complex requirements20. Evaluatealternate solutions identify the best option and implement thesolution21. Conduct inperson and virtualtraining sessions for stakeholders asappropriate.22. Analyse troubleshoot andresolve identified systemissues.
SoftSkills 1. Excellent communication andarticulation skills2. Great multitaskingskills3. Good documentationskills4. Working on tight timelines as wellas a good teamplayer
servicenow,cmdb,cad