Customer Service Executive - Mumbai, India - Medusind Solution (I) Private Limited.

Description

Location: Mumbai Andheri East

Pickup drop within 25kms

Shift Time: 8pm to 5am / 5:30pm to 2:30am

Experience: Freshers & 1+ year of experience into voice

Educational Qualifications: Any Under Graduate or Graduate

Job Description:

• Outbound calls to insurances for claim status and eligibility verification.
• Denial documentation and further action.
• Calling the insurance carriers based on the appointment received by the clients.
• Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.
• Calling insurance companies to get the status of the unpaid claims.
• Communication / Issue escalation to seniors if there is any in a timely manner.

Departments: Service Delivery - Operations

Roles: Executive

Job Types: Full TimeNight Shift

Education: Graduate Undergraduate

Experience: Freshers & 1+ year of experience in voice

Locations: Mumbai