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    Lead System Reliability Engineer - Pune, India - Fulcrum Digital

    Fulcrum Digital
    Fulcrum Digital Pune, India

    Found in: Talent US C2 - 1 hour ago

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    Description

    Job Description

    Who are we FulcrumDigital is an agile and next-generation digital accelerating company providingdigital transformation and technology services right from ideation toimplementation. These services have applicability across a variety ofindustries, including banking & financial services, insurance, retail,higher education, food, healthcare, and manufacturing.

    The Role

  • Provide L2 support to production systems like application, database, middleware components, infrastructure and network components
  • Manage productions incidents end-to-end within defined SLAs with focus on resolution rather than who caused it.
  • Interact with various stake holders such as Release managers, program leads, service managers, development and test leads
  • Review operational readiness requirements such as monitoring and alerting, log rotation and resilience of the components and report the gaps
  • Provide pre-implementation support with activities such as release notes review and implementation dry runs.
  • Protect production components by running health checks, monitoring latency and memory utilization.
  • Automate day-to-day activities and propose changes that improve reliability
  • Participate in CAB and provide feedback on change requests
  • Support the DevOps team in testing the promote pipelines and suggest automation of configuration items.
  • Practice incident management best practices and perform RCA.
  • Participate in disaster recovery tests and operational acceptance tests
  • Analyze the technology stack that makes up the product and optimize recovery time objective.
  • Work with team members spread across and time zones
  • Share knowledge, document improvements and mentor junior resources
  • Use Jenkins to orchestrate builds as well as link to Sonar, Maven, etc. to build out the CI/CD pipeline.
  • Support deployments of code into multiple lower environments. Supporting current processes needed with an emphasis on automating everything as soon as possible.
  • Design, Implement, and enhance our deployment automation based on Chef. We need proven experience designing and implementing an overall release and deployment process.
  • Design and implement a Git based code management strategy that will support multiple environment deployments in parallel. Experience with automation for Branch management, code promotions, and version management.
  • Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.

    • Requirements

  • Deployments MTF/Prod, Maintenance items (including stop/start, Disaster Recovery-related activities, etc.), CR for changes in MTF/Prod
  • Tools -
  • Log Monitoring Tool - Splunk
  • Application Monitoring tool - DynaTrace
  • Ticketing incident/problem management tool - Remedy
  • Dev-ops Basics - CI-CD Basics, Overview of git, Bit-bucket, SonarQube, Ansible/ Chef, Artifactory
  • Skills -
  • Linux& Shell Scripting
  • ITIL / ITSM
  • PL/SQL
  • Troubleshooting
  • Jenkins- CI/CD, Groovy Scripting/Yaml
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