Admission Counselor - Mumbai, India - Karyarth

    Karyarth
    Karyarth Mumbai, India

    2 weeks ago

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    Full time
    Description

    Experience required: 1-9 years of relevant experience

    Working days: 5 Days T&C Location: Noida

    Interview Type: F2F interview- Candidate Within Delhi Virtual interview- Candidate outside Delhi

    Compensation: Up to 4 LPA 5 LPA (Fixed) and 4 LPA Variable (Average 10-30% of hike could be provided on the current / previous Fixed Salary)

    Role Summary

    We are looking for an Admission Counsellor who are extremely customer centric and are excited by the challenges of a new emerging business environment. As an Admission Counsellor you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.

    Roles and Responsibilities

    Responsible to manage & convert leads for versatile programs which are in collaboration with renowned Universities/ Institutes

    Providing in depth information to prospective learners, this includes counselling through phone, email, chat and social media.

    Identifying references through the existing customer base to increase the sales pipeline.

    Details pertaining to lead discussions & conversion should be updated real time on CRM (Salesforce) software.

    Responsible for Adherence of the inside sales process, tools and data management.

    Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments.

    Handle Objections and Price Negotiations in order to generate Sales Revenue.

    Maintain Effective communication till the time learner is onboarded.

    Skills Required

    Excellent written and spoken communication skills (English proficiency).

    Strong sales bent of mind, in order to understand and effectively communicate what we are offering to its prospective students and close applications.

    Approachable and vibrant personality.

    Ability to approach any situation with patience and very strong empathy.

    Passion to deliver the highest levels of customer service at all times.

    Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines.

    Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable.