Product Support - Gurugram

We are seeking an experienced production support specialist to join our team. · ...

As a Product Support Senior Associate at EY you will play a crucial role in supporting the portfolio of Clients & Industries and EY-wide technology solutions for the Product Strategy team. You will assist in successful deployment and manage incidents effectively. · Stay abreast o ...

This job requires skills in development languages such as Python and Perl. · ...

The successful candidate will have 1-2 years Development Operation Support experience coupled with relevant tertiary qualifications (Information technology or Computer Science). · ...

What You ll Do on a Typical Day: · Case Management · Responsible for providing 2nd-level product support. These cases could be related to product breakdown/defect or customer changes/maintenance to meet their travel program. · Maintain a good understanding of all AEGBT OBT/Approv ...

We are looking for a self-starter with expertise in issue management, addressing concerns from both external and internal clients to meet KPIs and SLAs. · We are looking for a self-starter with expertise in issue management · Addressing concerns from both external and internal cl ...

You will be a member of a critical team who - · Application Support: Ensuring that deployed applications function correctly and efficiently. · Incident & Problem Management: Conducting analysis, investigation, diagnosis, and problem-solving to identify, troubleshoot, and resolve ...

About the Role · You will be required to deliver exceptional customer experiences through chat, email, and Slack. Youll resolve product-related queries, troubleshoot technical issues, and ensure high CSAT scores by providing timely, empathetic, and accurate support. This role inv ...

We are looking for a technically proficient individual to join our team and deliver outstanding client support as a Product Support Engineer. · ...

: As product Support Engineer you will act as software detectives providing dynamic service identifying and solving issues within multiple components of critical business systems. · :A comprehensive understanding of software development is desirable not essential but great if you ...

· About Loop · Loop is a subscription management platform built for e-commerce brands on Shopify. Our primary market is the US, with growing presence in Europe and ANZ. · We are scaling rapidly, driven by a strong product and exceptional merchant experience. We achieved ~3x grow ...

You will be required to deliver exceptional customer experiences through chat, email, and Slack. You will resolve product-related queries, troubleshoot technical issues, · and ensure high CSAT scores by providing timely, empathetic, and accurate support. · Resolve product-related ...

The responsibilities will include: · Analyse incidents, recommends solutions, and contributes to service improvement. · Ensure that all requests, incidents and problems are dealt with according to set standards and procedures. · Direct daily operations, allocate resources, and pl ...

About the Role · You will be required to deliver exceptional customer experiences through chat, email, and Slack. Youll resolve product-related queries, troubleshoot technical issues, and ensure high CSAT scores by providing timely, empathetic, and accurate support. This role inv ...

Job Summary: · We are seeking a detail-oriented and proactive Production Support Engineer to join our team. · The ideal candidate will be responsible for end-to-end production support, including issue · analysis, root cause identification, and resolution. This role involves close ...

The Product Support Engineer is a customer-facing position that will provide Tier 1 and Tier 2 level product support. · Candidate must have demonstrated experience and in-depth knowledge of networking protocols (TCPIP, HTTP, SSL, FTP, DNS, SMB,L LDAP,RPC etc.), virtual environmen ...

Responsibilities: · Monitor production systems proactively to ensure high availability, stability, and performance. · Investigate, analyze, and resolve incidents, service requests, and recurring system issues. · Collaborate with development, infrastructure, and business teams to ...

About Loop · Loop is a subscription management platform built for e-commerce brands on Shopify. Our primary market is the US, with growing presence in Europe and ANZ. · We are scaling rapidly, driven by a strong product and exceptional merchant experience. We achieved :3x growth ...

+The Product Support Engineer is a customer-facing position that provides Tier 1 and Tier 2 level product support and engineering assistance to customers. · +Collaborate with the Support Manager to prioritize and respond to customer support tickets and inbound calls; · Assist cus ...

We are scaling rapidly, driven by a strong product and exceptional merchant experience. · You will be required to deliver exceptional customer experiences through chat, email, and Slack. · ...