- 1-3 years of experience in the travel industry, specifically in a customer-facing role
- Excellent knowledge of travel reservation systems and booking platforms
- Strong communication and interpersonal skills
- Ability to multitask and work under pressure
- Attention to detail
- Good problem-solving skills
- Flexible schedule, including availability to work evenings and weekends as needed
- Passion for travel and providing exceptional customer service
- Assist clients in planning their travel itineraries by providing them with accurate and up-to-date information on flights, hotels, car rentals, and other travel services
- Handle booking and reservation requests, ensuring all details are correctly entered and confirmed
- Coordinate with airlines, hotels, and other travel service providers to make and confirm reservations
- Offer personalized travel suggestions and recommendations to clients based on their preferences and budget
- Resolve any issues or complaints related to travel arrangements, ensuring customer satisfaction
- Stay updated with the latest travel regulations, requirements, and trends
- Maintain accurate records of client interactions, bookings, and payments
- Collaborate with other members of the team to achieve team goals and provide seamless customer service
Travel executive - Hyderabad, India - Gamut HR Solutions
Description
Company Overview
Gamut HR Solutions is a leading recruitment agency dedicated to finding the right job for individuals. With a team of highly experienced professionals, we strive to match job seekers with their dream careers. We have 2-10 employees and our headquarters are located in Hyderabad. Visit our website at to learn more about us.
Job Overview
We are seeking a highly motivated and customer-oriented Travel Executive to join our team at Gamut HR Solutions. As a Travel Executive, you will be responsible for assisting clients with their travel arrangements, ensuring a smooth and enjoyable trip for them. This is a full-time position based in Hyderabad, Telangana, India, with an emphasis on providing exceptional customer service to our clients. The ideal candidate for this role should have 1 to 3 years of experience in the travel industry and a passion for creating memorable travel experiences.
Qualifications and Skills
Roles and Responsibilities