Business Manager - Noida, India - iimjobs

    iimjobs
    iimjobs Noida, India

    3 weeks ago

    Iimjobs background
    Full time
    Description
    Join Our Team at IndiaMART


    Are you a passionate and results-driven individual with experience in sales and client servicing? India's largest online B2B marketplace, is looking for dynamic professionals like you to join our team as a Business Manager in the Tele-Monthly Sales and Servicing department.


    Position:
    Business Manager


    Department:
    Tele-Monthly Sales and Servicing


    Location:
    Noida


    Roles and Responsibilities:

    • Maximize revenue and achieve business targets through client renewals and upsells.
    • Act as a consultant to clients, ensuring high levels of satisfaction through personalized solutions.
    • Capture key feedback for client experience improvements through data analysis.
    • Lead quality service demonstrations by the team on video meetings.
    • Conduct regular team trainings and audits to maintain service quality.

    What the Role Offers:

    • Opportunity to manage and develop a team of 20+ executives and 34 team leads.
    • Direct revenue ownership for 3000+ allotted customers.
    • Drive bestinclass servicing practices to ensure client satisfaction.

    Critical Skills of a Suitable Candidate:

    • Excellent team-handling skills.
    • Strong verbal and written communication abilities.
    • Ability to multitask effectively.
    • Effective decisionmaking abilities.

    Qualifications:

    • 70%+ marks in 10th and 12th.
    • MBA or any equivalent degree from toptier colleges.
    • Minimum 12 years of work experience in team handling roles, preferably in client servicing and product selling.