- Implement and manage ITIL processes such as Incident Management, Problem Management, Change Management, and Service Request Management
- Monitor IT service performance and identify areas for process improvement
- Collaborate with IT teams to ensure compliance with ITIL standards
- Facilitate root cause analysis and drive problem resolution
- Develop and maintain ITSM documentation and reports
- Support audits and compliance checks related to ITIL processes
- Provide training and guidance on ITIL best practices to teams
- 2 to 7 years of experience in IT service management with strong knowledge of ITIL framework
- Experience with ITSM tools (e.g., ServiceNow, BMC Remedy)
- Excellent communication and stakeholder management skills
- Ability to analyze complex IT processes and suggest improvements
- Strong problem-solving skills and attention to detail
- ITIL Foundation or higher certification preferred
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Description · We are seeking an experienced ITIL professional to join our team in India. The ideal candidate will have a solid background in IT service management and a deep understanding of ITIL best practices. You will play a crucial role in improving our IT services and ensuri ...
Bengaluru / Bangalore $40,000 - $50,000 (USD) per year Full time5 days ago
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The Infosys Quality Team is a critical partner of all the business units and business enabling functions in achieving excellence in its business delivery and client experience. · We are the change agents that set benchmarking practices share them across projects units arrive at n ...
Bengaluru, Karnataka4 weeks ago
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Ensuring strong project financials by adopting Lean, Automation, AI levers and Ensure creation of Q&P improvement and customer satisfaction improvement strategy for a single very large or cluster of large accounts. · ...
Bengaluru2 weeks ago
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In a portfolio of projects of higher complexity within a single very large or cluster of large accounts: Ensuring strong project financials by adopting Lean, Automation AI levers and Ensure creation of Q&P improvement and customer satisfaction improvement strategy for a single ve ...
Bengaluru4 weeks ago
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The candidate will work on a portfolio of high complexity projects within a large account. They will ensure strong financials by adopting Lean and AI levers and create improvement strategies for customer satisfaction. · ...
Bengaluru3 weeks ago
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Bachelor of Engineering in Quality Service Line for large accounts with Lean and AI levers to improve Q&P and customer satisfaction. · ...
Bengaluru4 weeks ago
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We are seeking a highly motivated and experienced Change Management person proficient in ITIL. The candidate will be responsible for driving and managing change initiatives within our organization, ensuring that all ITIL processes are implemented effectively to enhance service ma ...
Bengaluru / Bangalore Full time1 day ago
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Manage and coordinate incident management processes in line with ITIL best practices. · Ensure timely resolution and proper escalation of incidents to minimize business impact. · Monitor, track, and document incidents accurately within the IT service management tool. · Collaborat ...
Bengaluru / Bangalore Full time5 days ago
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The Role requires an Itil Release Manager with 8-10 years of ITSM experience in Change and other processes. The candidate must have ITIL V3 / 2011 Foundation or Intermediate certification and effective communication skills. · ...
Bengaluru1 month ago
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Ensure each and every Change is recorded and approved before implementation. Ensure no Unauthorized change is implemented which may potentially impact the Production Report the Management on the agreed Change KPIs and ensure effective change communication in place. · ...
Bengaluru, Karnataka1 month ago
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+Job summary · Desktop Support Engineer - ITIL · +QualificationsBachelor's degree in Computer Science, IT, or equivalent professional experience. · ...
Bengaluru1 month ago
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Job Description · Job Title: ITIL Service Delivery Manager · City: Bengaluru · State/Province: Karnataka · Posting Start Date: 2/23/26 · Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solut ...
Bengaluru, Karnataka2 days ago
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We are looking for a Technical Consultant to work on latest technologies and be amongst top 3% of technical consultants in your domain. · Configure PromoMats components including document lifecycles, workflows, metadata, and user roles. · ...
Bengaluru, Karnataka4 weeks ago
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· Company Description · JAGSAR Learning's Department. · A Global Enterprise Learning Solutions Company with over a decade of dedicated Experienced Professionals. · Job Description · Develop training skills and method during training corporate training sessions. · Develop score c ...
Bangalore, India1 day ago
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Ready to build the future with AI · At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling a ...
Bengaluru / Bangalore Full time1 day ago
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We are seeking an experienced Veeva Vault PromoMats and ITIL professional to join our team. This role involves configuring PromoMats components including document lifecycles workflows metadata user roles fulfilling reporting operational requests creating maintaining test cases sy ...
Bengaluru3 weeks ago
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We are seeking an experienced ITIL v4 Trainer with strong expertise in Salesforce Service Cloud / Service Console to design and deliver a customized, platform-based ITIL v4 training program. · Design and deliver a custom ITIL v4 training curriculum aligned with business service o ...
Bengaluru, Karnataka3 weeks ago
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We are seeking an experienced · ITILv4 Trainer with strong expertise in Salesforce Service Cloud / Service Console to design and deliver a customized, · ITILv4 training program.The role involves delivering high-impact virtual training to a globally distributed audience across mu ...
Bengaluru3 weeks ago
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We are seeking an experienced Major Incident Manager / Application Support Lead with strong expertise in the Telecom domain to manage high-priority incidents and drive continual service improvements. · ITIL 4 certification · Experience working with global teams and 24x7 operation ...
Bengaluru, Hyderabad, Pune1 month ago
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We are currently seeking a ITIL/ITSM process Project Program Management Advisor to join our team in Bengaluru. · Responsibility and ownership of Service Delivery improvement programs across our Data Center Service lines for Account's YoY efficiency ...
Bengaluru1 month ago
itil - Bengaluru / Bangalore - confidential
Description
Key Responsibilities:
Candidate Profile:
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itil
Full time confidential- Bengaluru / Bangalore
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itil
Only for registered members Bengaluru, Karnataka
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itil
Only for registered members Bengaluru
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itil
Only for registered members Bengaluru
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itil
Only for registered members Bengaluru
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ITIL Professional
Only for registered members Bengaluru
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ITIL- Change Management
Full time Virtusa- Bengaluru / Bangalore
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ITIL-Incident Management
Full time confidential- Bengaluru / Bangalore
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Itil Release Manager
Only for registered members Bengaluru
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ITIL Release Manager
Only for registered members Bengaluru, Karnataka
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Desktop Support Engineer- ITIL
Only for registered members Bengaluru
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ITIL Service Delivery Manager
Only for registered members Bengaluru, Karnataka
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Veeva Vault PromoMats and ITIL
Only for registered members Bengaluru, Karnataka
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ITIL Subject Matter Expert- Instructor
Only for registered members Bangalore, India
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Consultant - ITIL 26 .Net Developer
Full time Genpact- Bengaluru / Bangalore
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Veeva Vault PromoMats and ITIL Professional
Only for registered members Bengaluru
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ITIL v4 Trainer – Salesforce Service Console
Only for registered members Bengaluru, Karnataka
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ITIL v4 Trainer – Salesforce Service Console
Only for registered members Bengaluru
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Telecom Domain-ITIL 4 certified Project Manager
Only for registered members Bengaluru, Hyderabad, Pune
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ITIL/ITSM process Project Program Management Advisor
Only for registered members Bengaluru