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    • Manager - Wealth - Pune - Genpact

    Genpact
    Genpact Pune

    2 weeks ago

    Genpact background
    Description

    Job Title: Manager(US Wealth Processes)

    Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our purpose - the relentless pursuit of a world that works better for people - drives us to serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

    Key Responsibilities:

    • Plan and Implement Training Programs in line with training framework agreed with clients. Oversee governance and effectiveness of the training programs, ensuring alignment with business goals and employee needs.
    • Create training plans, track progress and manage wealth training database across business units
    • Maintain & publish the training related power BI dashboards and generate customised reports
    • Help team manage and update training content, including SOPs, training assessments, and implement change management for process changes from clients along with process SMEs as needed
    • Run robust governance in line with client expectation of daily, weekly and monthly updates and reviews. Track training progress across all training batches and performance of trainees, providing daily, weekly, and monthly updates.
    • Work closely with operations and process SMEs to develop and roll out process knowledge assessments, managing coverage, insights, and throughput.
    • Ensure readiness and participation in Client and Genpact Training related audits. Ensure adherence to client and Genpact compliance training requirements.
    • Support process improvement projects and standardization activities, undertaking any additional tasks assigned by training leadership.
    • Help conduct trainer and trainee feedback surveys, Track performance for 30-60-90 days, conduct Root Cause Analysis (RCA) with SMEs for trainees as needed.

    Qualifications:

    • Relevant experience in Training for US wealth management processes
    • Proficiency in leveraging tools and technologies to improve training effectiveness and knowledge management
    • Understanding or have worked in production in Fund accounting or reconciliation processes
    • Advanced level MS excel skills are must, Power BI & Power point presentations skills
    • Strong understanding of US wealth processes, regulations, and industry standards
    • Excellent presentation and communication skills
    • Excellent analytical, problem-solving, communication and interpersonal skills
    • Team leading and client management skills

    Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

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