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- Function as SFDC Lightning Technical Architect with responsibilities to:
- Provide SFDC Lightning expertise to help clients build modern platforms on Salesforce Communities using Lightning Web Components.
- Help development team in building/implementing CSS, HTML5, JavaScript, AngularJS
- Lead the implementation around Salesforce Sales Cloud, Service Cloud (Knowledgebase, CTI integration, Live Chat, Chatbots, Einstein NBA, Prediction builder, Agent Console)
- Build client specific solutions on the SFDC platform using all the available tool options.
- Lead interactions with client personnel on technical solution and architecture
- Lead SFDC development team with little or no direct supervision.
- Provide advice on best practices and approaches to the team and the client. Strong knowledge of enterprise issues related to IT architecture.
- Exposure to other CRM Tools such as MS Dynamics, Siebel, SAP CRM, Digital technologies (Good to have)
- Knowledge of Financial, Banking CRM implementations (Nice to have)
- Must have executed at least 3 full life cycle Salesforce implementations
- Responsibilities:
- Help team create/implement lightning Pages & components as needed.
- Conduct research on best practices and industry/functional trends to understand how to use delivered platform functionality.
- Participate in cross-functional meetings to review business requirement, assist in fit/gap analysis and provide detailed technical design documentation.
- Develop integrations between Salesforce and interfaces using APIs
- Provide documentation (Data Mapping, Technical Solution Design Specifications, data dictionaries, data model, etc.) for projects involved
- Maintain different Salesforce CRM environments, help deploy solutions from Dev to Test to Production.
- Interact with global teams across geographies & time zone to get the work done. Review code, standards and governance
- Qualifications:
- Minimum 12 years' experience with Salesforce clouds (Sales, Service, Financial, or ) application and technical design
- Minimum 5 years (SFDC) consulting implementation experience as a Senior Technical lead/architect.
- Minimum 5 years of experience developing APEX, VF & Lightning LWC components.
- Minimum one large scale Lightning Community Build experience
- Should have solid background with architecture concepts (integration styles, architecture styles, patterns) & programming languages like Java, Java Script, Apex, HTML, Lightning Web Components etc.
- Agile and Iterative experience
- Must have at a minimum these certifications to qualify:
- Salesforce Certified Administrator , Salesforce Certified Advanced Administrator, Salesforce Certified Platform App Builder, Salesforce Certified Data Architecture and Management Designer , Salesforce Certified Sharing & Visibility Designer, Salesforce Certified Platform Developer