Customer Supporter Executive - Coimbatore, India - Expertia ATS

    Expertia ATS
    Expertia ATS Coimbatore, India

    1 week ago

    Default job background
    Full time
    Description

    Company Overview

    Lavoro HR Solutions is a leading placement consultancy and HR solutions provider located in Coimbatore, Tamil Nadu. With a dedicated team of experienced professionals, we offer a comprehensive range of services to both individuals and organizations. We are dedicated to assisting individuals in achieving their career goals and aiding organizations in building efficient and talented teams.

    Job Overview

    We are looking for a Customer Supporter Executive with 1 to 3 years of experience to join our team at Lavoro HR Solutions. As a Customer Supporter Executive, you will be responsible for contacting potential clients, introducing our services, and arranging appointments for our consultants. This is a full-time position based in Coimbatore, Tamil Nadu, India.

    Qualifications and Skills

    • 1 to 3 years of experience as a Telecaller or in a similar role
    • Excellent communication and interpersonal skills
    • Ability to build rapport with potential clients
    • Good knowledge of MS Office and CRM software
    • Strong organizational and time management skills
    • Ability to work independently and as part of a team
    • Highly motivated and target-driven
    • Fluency in English and Tamil

    Roles and Responsibilities

    • Contact potential clients through calls to introduce our services
    • Explain the benefits of our services and answer any questions or concerns
    • Schedule appointments for our consultants to meet with potential clients
    • Maintain a record of all calls made and appointments scheduled
    • Follow up with potential clients to ensure their needs are met
    • Stay updated on industry trends and competitors' services